Search Hotels Near BWI Trail, Baltimore

"The staff is super nice! The rooms could very much use some updating, the room we were initially in the bathroom shower didn't have tile, just a painted wall it seemed like. There was a hole in the closet door, the wall by the window had been plastered to cover something (but not painted), the room seemed kind of dark and dingy, the toilets sit low (you better have them Megan knees! lol). When I made the front desk aware the manager promptly moved us to a larger more acceptable room and was very apologetic and sweet about it! Didn't get a chance to eat the breakfast, the pool was NOT AVAILABLE!! We were looking forward to that so that was unfortunate. The rooms need updating, staff was very accommodating. I wouldn't stay here again but if you need something reasonable and it's a short stay it would make due."

"I ended up not even staying and losing my money. Roaches everywhere and when I asked to change my room at least the guy at the front desk was honest and told me all the rooms had roaches"

"The restaurant only offered an overpriced breakfast buffet, but otherwise our stay was great. The staff were very friendly."

"Omg what a first night we had! We had to change rooms 3 times and we were there on a two night stay. First room the toilet didn’t flush so they changed out room. The second room the couch was sunk in, the room was not clean, the bed had no sheets or pillows with cases. It was a nightmare. We don’t even unpack our things. Front seat said they had no more rooms and that they can give us a plunger or new sheets that we can put on the bed ourselves. The next morning we spoke with the front desk manager and she didn’t really care but she did change our room to a clean working toilet room. We didn’t receive any accommodations but we will not be returning. Oh and the hallway in building A doesn’t smell pleasant. This hotel gives motel!"

"Nice clean hotel with a nice swimming pool. "

"Na"

"When I arrived at the airport, I called the hotel for shuttle pickup. I called at least 12 time. No one answered the phone at the hotel. A shuttle from another hotel picked me up and brought me to the hotel. When I arrived the girl at the front kinda looked at the phone and started to say, we don’t usually answer, but caught her self. Come to find out they have another number to call if you need the shuttle. Would be nice if that was included in the email sent confirming my reservation. The only saving grace was Lawerence who took me to dinner and the driver who took me to the airport in the morning. "

"very nice room and very clean. the staff were also very helpful and nice"

"Nice hotel and staff "