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"Staff were great, breakfast was good. Rooms/accessories need updating. "

"Nice spacious room, staff was extremely helpful/attentive, sauna/spa/pool nice bonus. "

"Hotel is clean just a bit old and needs some love. Especially the shower, it's half a bath, so if you have mobility issues not good. And shower head was not good at all (so small and not much power). But hot water ok. Pool is in the basement which is dark, and can't use it if you don't have a swimming cap. Location is convenient, close to highway if you are driving, historic town 10-15 min walk, shopping mall 25 minutes walk, grocery almost in front of the hotel. I had no issues to park on the street overnight."

"Perfect stay. The location is ideal, walking distance to the main sights but not in a crowded street. There’s free parking round the corner and paid parking on street (not expensive). The swimming pool, jacuzzi and steam room were excellent addition. Rooms have a balcony with nice views. Staff were very friendly and helpful. You can rent pool towels with a deposit of 10€ per towel. Breakfast can be better (the pancake machine is an experience haha), but overall excellent for the price."

"The staff were excellent from the start. The hotel stay included a very good full breakfast, with a great view. The restaurant was excellent as well and although there are many very good restaurants on Sao Miguel, the hotel restaurant was ranked as the first or second choice among our group of four. The bartender, Bernardo, was an artist with his cocktails. Although the spa was under construction, overall I would highly recommend this hotel."

"Simply Amazing "

"excellent breakfast"

"The hotel was wonderfully situated and very well maintained. The restaurant was excellent, food and service like a 5-star establishment. Everything was great, highly recommend. "

"One night stay. Great location in Ponta Delgada and close to the airport. We had an early morning flight and staff prepared us a takeaway breakfast kit."