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"The Neat Hotel is well situated and walking distance to the "Portas da Cidade" and great restaurants nearby. We arrived before check-in; process was quick and easy. Was told our room may be ready before check-in and offered to hold our luggage while we explored. When we got back the room was ready (earlier than expected). Room was clean and expected of a hotel room. Breakfasts were good and plenty of food. Staff was very nice and courteous. Always acknowledged our presence and answered any questions we had. Check-out was just as seamless and quick and again an offer to hold luggage. This is my second visit to the island and two different hotels. Each comparable and absolutely no complaints about either. I would definitely recommend Neat to anyone needing hotel accommodations in Sao Miguel."

"Wonderful staff! Room 701 has amazing views of the ocean, highly recommend. Spa service was heavily! Appreciate Miguel and his attention to detail, he made our trip very special! "

"The hotel from the second we walked in was amazing. The staff, the room, the restaurant and bar everything was not only great, but exceptional. Everything was clean. The rooms are very nice and have all the amenities you could want. All of the staff are amazing and anyone staying there would be lucky. The dinner was amazing and staff were very attentive. The breakfast buffet was also great with a large selection of food and drinks. If we ever go back to the Azores, this will be the hotel we are staying at. We will also be recommending the hotel to any of our friends/family who travel there. I wish I could give the staff a 10/5 rating. "

"Staff very attentive. Breakfast plentiful. Room refresh regularly. Overall excellence. "

"Location, staff, amenities, clean, parking, beautiful view of garden from the windows, great free breakfast, walking distance from some really cool bars and restaurants, 2 local cafes within 100 m for a great morning garoto"

"Propre, tranquille, décoré avec goût. Le resto était excellent, les petits-déjeuners copieux et savoureux! Et la vue! WoW! La mer s’ouvre devant nous sur une plage de sable volcanique…. C’est le meilleur endroit pour s’arrêter quand on atterrit aux Açores "

"Staff,service,cleanroom,ameneties and everything else. They make sure that you are having a wonderful time. We stayed 7 most enjoyable nights. We will book again without thinking !!"

"The staff is incredibly nice and helpful"

"Everything was perfect and oh those thermal pools!"