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"The room we had was very clean and well equipped. The shower was excellent and the bed was comfortable. Our room also had a view of mount Fuji, which was an added bonus. The staff were exceptionally helpful and friendly and kindly organised our taxi to the airport. The only negative is the restaurant is Italian rather than traditional Japanese and although the bar staff were very good, despite being given a plastic tumbler for my drink rather than glass, I was not allowed to take my drink onto the ajoining enclosed terrace area."

"Incredibly convenient location. The hotel is attached to a mall and train station. Cosmo world is across the street and a multi-story onsen is a 4-min walk away. The rooms are very spacious and the staff was friendly and helpful. I 10/10 recommend this hotel. The price point was also fantastic for what you get. "

"Fantastic location for cruise ship departures. Our view was amazing. Staff was extremely friendly. "

"Good location. "

"Very clean but it’s a little outdated with old furniture , old carpet and mattress a little soft, staff is very friendly but room is very clean - will be back to this hotel and walking distance to Chinatown "

"Not much English speaking - one mean concierge lady, dismal dated room and no breakfast?! Good stuff: great view, "

"Our room was beautiful and clean, we loved the bathroom. Staff were excellent. Hotel was very close to our cruise port and a very convenient location."

"Breakfast was very good. Room was clean and comfortable."

"It’s a bit far to walk to the main attractions. It’s about 8–10 minutes from Yokohama Station by taxi, or 15–20 minutes on foot. However, the hotel environment is very nice. Taking a taxi is also not too expensive and quite acceptable."