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"Clean but the shower room is not draining water properly. They have to fix it in room 308. "

"Citybox is a minimal hotel.If you want a pen and piece of paper beside your nightstand phone- this is not the place for you.(because there is not en-suite telephone.) But, if you want to have everything you need- a clean environment, comfortable bed and pillows, en-suite bathroom with shampoo/body wash, soap, toilet tissue, hairdryer, as well as a friendly, helpful 24 hr front desk staff- then yes, this is the place for you! The front desk did actually give me a pen and paper when I asked, and also let me borrow electric converter for the week, and set up a 3am taxi pickup for my return to the airport. The location is ideal for sightseeing travelers, as it is across the street from a train stop, and eateries, and only a few blocks away from Old Town in one direction and 2 blocks from port to catch an early ship to Helsinki for a round trip. This was my first experience with Citybox and I was very pleased. I will be looking to see what other cities I stay in have a Citybox, and will book again with them. 5 out of 5 stars from me!"

"The spa was brilliant and the rooms are very good"

"Everything was superb. The reception staff especially the gentleman was incredibly helpful with all my questions and gave great food suggestions. Pool and fitness area also excellent. Location perfect"

"The hotel is in the centre of the old town and most of the sites are within walking distance. The staff were amazingly friendly and helpful"

"Hotel was lovely. Historic room was fantastic. Outside temperature was very cold, but room was always more than warm enough. Breakfast buffet was excellent. Location within Old Town was great. Would highly recommend. "

"Perfect location, clean, comfortable bed, good breakfast, friendly staff, interesting building. "

"Helpful reception. Great spa fitness and pool facilitie. Good location."

"Staff were friendly and helpful, breakfast was amazing, room was spacious and clean"