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Cascades Mountain Resort, an Ascend Collection Hotel

3.5 star property
Family-friendly hotel with 3 hot tubs and 24-hour business centre

Choose dates to view prices

The Ascend Hotel Collection welcomes families with an indoor pool and waterslide. Enjoy coffee at the café or relax by the fireplace. Free WiFi keeps everyone connected. The on-site restaurant serves dinner daily, offering convenience and fun for all ages.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Hot tub
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed
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About the area

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 20 min walk - 1.7 km
  • Pardee Hospital - 5 min drive - 4.7 km
  • Burntshirt Vineyards - 5 min drive - 4.9 km
  • Saint Paul Mountain Vineyards - 7 min drive - 6.4 km
  • Elijah Mountain Gem Mine - 10 min drive - 8.9 km

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Binion's Roadhouse - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Cascades Mountain Resort, an Ascend Collection Hotel

Family-friendly hotel near Blue Ridge Mall
Located close to Saint Paul Mountain Vineyards, Cascades Mountain Resort, an Ascend Collection Hotel provides a poolside bar, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the 3 hot tubs. The on-site American cuisine restaurant, Old Orchard Tavern, serves dinner. Free WiFi in public areas is available to all guests, along with a garden and a fireplace in reception.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, along with a waterslide
  • Free self-parking
  • A TV in reception, 3 meeting rooms and a 24-hour front desk
  • A vending machine, concierge services and smoke-free property
  • Guest reviews say good things about the pool
Room features
All 100 rooms boast comforts, such as air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Old Orchard Tavern

Things to do

  • 3 hot tubs
  • Children's pool
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (2,100 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1960
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts

Property is also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Cascades Mountain Resort, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cascades Mountain Resort, an Ascend Collection Hotel?

Self-parking is free at this property.

What time is check-in at Cascades Mountain Resort, an Ascend Collection Hotel?

Check-in start time: 4 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Cascades Mountain Resort, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is Cascades Mountain Resort, an Ascend Collection Hotel located?

This family-friendly Hendersonville hotel is located near the airport, within 3 mi (5 km) of Blue Ridge Mall and Saint Paul Mountain Vineyards. Elijah Mountain Gem Mine and Jump Off Rock are also within 9 mi (15 km).

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Reviews

Cascades Mountain Resort, an Ascend Collection Hotel Reviews

6.4

6.6

Cleanliness

8.6

Location

7.2

Staff & service

5.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 246 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 181 out of 1000 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good liked the pool area and patio area
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Aug 2023

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Would be better if they has breakfast every day and house keeping
Stayed 1 night in Jul 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool and slide!
Stayed 1 night in Mar 2024

6/10 Okay

David

Disliked: Cleanliness, amenities
Has an amazing pool in the middle. Resort has much potential but needs updating and gym, hot tubs need fixed.
Stayed 2 nights in Apr 2024

2/10 Terrible

Adeline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not handicap accessible, very rude service. I’ll never stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Melina

Liked: Staff & service
Disliked: Cleanliness
There was no wifi, no breakfast, no hot water, mold in rooms, foul smell, and our room was open when we came to it giving us concerns for safety.
Stayed 1 night in Dec 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, room comfort
It was a great stay. Pool was awesome. The only downside was the hot tubs were not working. But the rooms were nice though a little dated.
Stayed 1 night in Jun 2023

4/10 Poor

Andressa

Disliked: Cleanliness
Room different from the photos, hot tub didn't work and cleaning was terrible
Stayed 2 nights in Dec 2024

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at the hotel to check in... there was nobody at the front desk...had to ring the bell several times before the lady came up...our room wasn't available that I reserved a month ago...the hotel was under remodeling and no pools or hot tub was open...this was very disappointing because it was my birthday...we had to cancel our reservation and find another hotel room.
Stayed 1 night in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a resort.
Stayed 2 nights in Oct 2023

6/10 Okay

Lester

Liked: Staff & service
It was okay
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Okay

The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Stayed 1 night in Nov 2024

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has really gone down bad!! I hate it because my kids love the pool and we stay here every year but we want next year if it doesn’t do some major improvements so sad
Stayed 2 nights in Sep 2024

4/10 Poor

Paula

The outside needs a landscape and the hot tubs didn’t work and didn’t work last year.I was not satisfied this time staying here
Stayed 2 nights in Aug 2024

2/10 Terrible

amanda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs some much needed TLC. Very run down.
Stayed 4 nights in May 2024

6/10 Okay

Amanda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We loved the property, and how everything was setup. But this place needs some tlc. Bathrooms needed paint floor was uneven so the door wouldnt open all the way. Aged furniture. Outstanding service though.
Stayed 1 night in Aug 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a little old and needs updated but was clean. The pool and slide was terrific. No wifi, Breakfast, fitness center, or hot tub right now. It was good for what we needed.
Stayed 1 night in Jun 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed had mouse droppings in it there qere roaches, none of the amenities that were mentioned on rhe website were available
Stayed 1 night in Jul 2024

2/10 Terrible

Seth

Disliked: Cleanliness, amenities
We were not told about any infestation of bedbugs which was the case , I reported this and asked for my money back and was told yes my night would be refunded. 1 family member is covered head to toe in bites
Stayed 1 night in Jul 2024

6/10 Okay

Josh

Disliked: Cleanliness
The pool was awesome. Front desk was nice and helpful. Walking to our room the smell in the hallway was atrocious. It made me weary of where I was staying. The room was huge but had a smell as well. We will come for birthday parties at the pool but staying there prob won’t happen.
Stayed 1 night in Oct 2023

4/10 Poor

Jon

Disliked: Cleanliness, staff & service

Horrible time. Decent waterslide.

The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Took hours to get fresh towels. Never had towels available at the pool.
Stayed 3 nights in Jul 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities
No wifi, no towels, no breakfast, cafe and restaurant on the property were closed. The beds are awful to sleep on. Linens were stained. Pretty sure we heard mice in the walls.
Stayed 2 nights in Mar 2024