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"well run hotel"

"The room and staff were lovely. Unfortunately the breakfast which I had thought was in luded was not and at £15 expensive...Our room had a constant loud banging noise all night from the balcony roof so we had no sleep."

"So disappointed, hotel looked and was good, staff lived in a different world! No evening meal offered, although we were having breakfast there was none available and no staff until my partner saw a cleaner who didn’t know we were even staying and then no offer to make breakfast. Want to be reimbursed for the cost of two breakfasts."

"I have stayed in a fair few inns and hotels in the English countryside. This was one of my least favorites. It is going for a more royal feel, but the decor is outdated 90s black and silver with wavy mirrors that don’t match the royal seal carpets. The bed was very hard, lumpy, and uncomfortable. It doesn’t not have a great view or pleasant grounds. There are way better quaint inns and hotels in the Dorset area, find a different one!"

"Rooms clean and warm but could do with a freshen up decoratively. Staff were very helpful. My only issue was the lack of disabled facilities. The ground floor rooms were sorted, but no walk in shower was available for us, and the small lift in the bar area was not working, nor did I see anyone attending to it during our 2 night stay. This limited where my family could sit for meals."

"The reason we chose the Royal Ashton was that they allow pets (for a fee) The room are clean and have good beds. But this hotel has been very ambitious in cramming as many rooms as possible in an old building!"

"Clean and comfy room, and a nice bar area. Given it's an out-of-town hotel with plenty of space, the parking charges are very high. There are car chargers however, which was very handy."

"This is a difficult review. The owners have only recently taken over and are working hard to improve things. The place is very tired in places, needing repairs and redecorating. The staff were lovely, the food was very good, the bed was nice, clean and comfortable.....but there were stains on the carpet and the bathroom was dirty."

"Dinner and breakfast were both good. Good variety and quality of food."