Search Hotels with Room Service in Armonk

"The kitchen was very clean, it had what we needed. "

"Clean suite, great customer service. "

"The room was great front desk staff was amazing. Mercedes was delightful and very professional "

"Everything was perfect for me ♾️"

"everything was amazing- service,staff,cleaniless."

"Beautiful property. Most of the staff polite and highly accommodating. Unfortunately we arrived to find a backed up toilet, air conditioning cut out repeatedly. One staff member was very rude. As we are disabled we had to ask for ice to be brought to the room. Treated great except one staffer on the second night repeatedly promised to get ice to the room but after 2 hours of calling and waiting, at 1am we finally went to sleep. With a little more care by engineering and tossing out one person it would have been delightful "

"The staff at breakfast would serve the coffee once and rarely came to fill up the cups unless we asked. I feel that there is staff shortage."

"You can tell it ised to be a very nice peoperty back in the day. However the front lobby looks dated and there is a stale smell in the front lobby. You can tell they tried to update the roooms but the carpet was very dingy and the bathrooms looked outdtaed. The water presure was terrible and our toilet stopped working in the middle of the night due to a broken water pump. The room also had a stale mess. Lastly, the pool was closed dur to maintenance whiwh was not divulged on the Hotels.com website. This was very disappointing because we were traveling with 3 children for Spring Break which the indoor pool was our main reason for choosing the hotel. Overall, the hotel isnt terrible. It is good for the price but the online pics and high reviews definetly hyped the palce more than it was. The best part of the stay were tje friendly, professional, extremely responsive hotel staff and their willingnes to make the guests happy and respond to issues. "

"Small room with broken blinds and uncomfortable heater "