Search Hotels Near Arco de la Virgen del Rosario, Leintz-Gatzaga

"STAY AWAY! This hotel unfortunately is being managed by a very irresponsible, uninterested and unmotivated staff. We were so excited about staying g at the property but ran into a horrible experience. At check in they had already selected our room. Asked for a different room but was denied. When we got the room it had not been cleaned. Dust everywhere and the bed had NO SHEETS OR COMFORTER. We were in shock! The safe was locked. Amazingly they took TWO days to clean the room regardless of how many calls we made. They offered a different room that was smaller and lower floor. At the end of our 3 night stay we tried to talk to the Manager who had "been away" Easter Sunday and Monday and she basically dismissed us without hearing all the story. She gave us "points" to make it up. DO NOT STAY IN THIS HOTEL!"

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "

"Excellent hotel close to metro (3 minutes walk) located in city center. Supermarkets just around the corner. 20 minutes walk to old town. Clean and spacious room, comfy bed. Nice friendly staff (housekeep, front desk and bar). Very helpful receptionists. Especially Arrate, try hard to help us to find a way to Santander. Two thumbs up! "

"Convenient area, clean room, friendly staff "

"Great location, quite, overall great experience."

"The hotel is just in front of the beautiful museum and walking distance from downtown."

"It was fine. Basic kind of far from the center"

"Nice hotel with clean, comfortable rooms and very friendly, helpful staff. The only downside is the location — the surrounding neighborhood didn’t feel very safe to walk around at night, so we relied on taxis in the evenings. Overall, a good stay if you plan your transportation ahead."

"Nice"