Search Holiday Rentals in Arborfield

"We were delayed and got in very late. Breakfast that morning, the attendant was very accommodating and even brought food out for us after closing time out of compassion for our kids. Room was clean and everything expected. Kids loved the bunk beds. "

"Great for an overnight stay if connecting to a flight out of Heathrow or a late night arrival before venturing on."

"The property itself has no issues. Great convenient location and very clean. The room was well laid out. "

"Great staff, parking made easy. Will stay there again."

"Great breakfast, clean room, shame the spa facilities were out of order no mention of this upon booking and was on of the main reasons for booking "

"There are several positives about this hotel - the room looked lovely, breakfast was delicious, and the pool was great. The staff at check in, and at our evening meal, were great. However, the main reason to stay at a hotel is to get some sleep - and that didn't happen. The thermostat in our room didn't work properly, so by 1am we rang reception to see if there was anything they could do. Someone came to the room, but they couldn't help. No other room was offered to us, so we lay there all night with the temperature over 25 degrees. The following morning at checkout, I explained what happened. The woman at reception said the only thing she could do is apologise and arrange for someone to fix the thermostat. Not great customer service! The timing was unfortunate. It was my birthday on the day of departure. We were staying there as it was near Heathrow, and we were flying to the States for surgery. I'm disabled, and unfortunately if I don't get sleep my pain goes through the roof. I explained that an apology wasn't sufficient for a night with no sleep, and no offer of a different room. In the end she reluctantly offered to refund the £25 late checkout fee, but I shouldn't have had to push for this. We have a small company of our own, and for us, customer satisfaction is paramount. For that reason, we won't be staying here again."

"Excellent overall, Thank you."

"Helpful staff"

"An excellent country house hotel and spa with great food, friendly and professional service and lovely grounds."