3/5 Okay
Samial
Travelled with family
16 May 2022
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is close to the main strip I,e shops/bars/restaurants but the location outside was not nice. The hotel itself looks ok.The back of the hotel is better with sea views etc. the rooms were clean and decent. Ac worked and plenty stuff in the mini bar that they can over charge you for. The cleaners were nice and approachable. The reception staff were not nice. They were not approachable and came across standoffish. In particular the women at the reception. On once occasion I asked if they can call a restaurant for me to make a reservation as I could not call from my hotel room directly. The lady made a face at me and said no then she ignored me. The hotel bell boy/porter was nice enough to call from his mobile and make a reservation for me. The security/front of hotel staff said I will call them for you for €5 euros I was disappointed with the response and just walked away. There was another porter named Ali who was very kind and polite. Always had a smile and was very approachable both porters were very nice. The restaurant staff were very nice however the ladies who worked outside on the balcony didn’t seem helpful and came across miserable not even a good morning or a smile. Overall the hotel was clean and close to all local places. I wouldnt recommend using the taxi service they have as they overcharge tourists. There is a cheaper taxi service down the road.The hotel charges in Euros when it should be liras. They just want to get as much money from you as possible
Stayed 5 nights in May 2022