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Very helpful staff

Great!

I had no problems booking a transfer to the airport which left on time.

Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice...

Very good hotel, the staff very friendly and the hotel very clean

Helpful staff although disappointed there was not a whole bunch of drinks from the menu

Great location Good facilities Very secure and lovely development Highly recommend

Great experience at Sachatamia lodge. Welcoming staff despite language barrier. Great setting within the cloud forest with plenty of bird feeders to attract the local species. Great location for birding in and around the Mindo area with local bird guide Alex (who was excellent and speaks very good English) based nearby. Highly recommended.