6/10 Okay
Nicole
Travelled with partner
14 May 2024
Liked: Staff & service
The online photos were misleading. We booked a double room but got a small, basement room not shown on the website. The room needed maintenance, with chipped flooring and loose skirting boards. The walls were poorly painted.
When you used the shower it leaked all over the floor meaning we had to use a lot of towels. It came with a short shower curtain rather than a screen, which is just unhygienic. The bed was comfortable but dipped in the middle, making it hard to sleep on one side. It was also inconveniently placed against the window.
They don’t clean the rooms daily, you have to request this through the app, which appeared as ‘not an option’ for our hotel. It felt a bit awkward having to ask for this at the desk so we didn’t request it during the stay.
The hotel's common areas like the lounge, workspace, and garden were nice, but the rooms didn't meet the same standard. Other rooms might be better. Overall the location is really good, but I’d say this is the lowest standard I would accept from a hotel.
Nicole
Stayed 5 nights in May 2024