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"Everything about our stay was great but the staff was INCREDIBLE. Everyone was friendly, accommodating, and went out of their way to be helpful. We needed to move rooms the first night quite late and John was very helpful and got everything sorted quickly. The food was delicious and we met one of the chefs, Dhurai, who made sure we liked everything we were served. Katha was amazing, super kind and made sure all our dietary restrictions were accommodated; she made every meal amazing. Ganesh and Riya helped us make our daily itineraries and showed exemplary customer service. Anurag was another notable mention that went out of his way to make sure our journey home went well. Definitely would recommend staying here as the property itself is gorgeous as well. "

"The resort is great."

"Room , location, property , Service all top notch If the pool becomes temperature regulated that would be like cherry on the cake. "

"Great place to chill out - outstanding work by the team "

"I found the room pleasant, but could have been hair-free, tv not working, wifi very poor, 2 members of staff in restaurant not very friendly, timing of food very rushed once ordered, starters came, half way through, mains came, soon after tired fruit salad came along, madev was excellent, helpful and friendly. "

"The property itself is very unique, very peaceful and the staff very helpful "

"So close to nature and its surreal "

"The resort is nestled beautifully amidst the forest, offering a serene and scenic escape from the hustle of daily life. With its natural setting and friendly staff, it has the potential to become one of the best retreats in the region. What We Loved: The location is stunning-surrounded by forest, it truly feels like a nature escape. The staff were warm, welcoming, and always ready to help, which made the stay more enjoyable. Plenty of ways to stay entertained, including indoor games and a swimming pool. Convenient amenities like free parking (just outside the premises) and room service. The on-site restaurant adds to the comfort of staying in. What Could Be Better: The room lighting needs a serious upgrade-apart from a bedside lamp, there's no proper light source, making the space feel dim, especially in the evenings. While the glass ceiling in the bathroom is a great concept, the execution needs work-it leaks, keeping the bathroom floor constantly wet and slippery. With the rainy weather, basic provisions like doormats or umbrellas would have gone a long way in improving comfort. The spa is operational but currently offers only male therapists-more inclusive options would enhance the experience. The restaurant, while convenient, is on the pricier side with limited food options. A bar or lounge area would be a welcome addition."

"Heritage Resort Coorg is a stunner of a property in terms of location and beauty. It is lush green with beautifully maintained outdoors and gardens. The rooms are well appointed and comfortable. I must particularly compliment the staff for their helpfulness, politeness and courtesy. The view from the room is memorable and the monsoons added to the charm. "