Search Hotels in Alta Hacienda, Phoenix

"The staff is very nice.. but the exterior is the building. Don’t look too good."

"It was an amazing anniversary trip"

"The water park was so much fun! Rooms were beautiful. I loved how many pools they had. Golf course was gorgeous. The water park should’ve stayed open a couple hours later."

"No coffee machine, glasses, coat hangers, hairdryer, iron or board, tv didn’t work, bedside lamp broken with bared wires, noisy due to highway right outside, pool not open until April On a positive, very comfortable bed, clean bedding, very friendly staff, "

"The hotel is conveniently located to Roosevelt row area with many restaurants, public transportation and a short ride to the airport. The rooms are decorated in industrial style and it looks cool in the photos. That’s where it ends. The steel structures are rusted and hard to clean, dust under the beds and on every surface. The bathrooms are opened into the room ( be design) and therefore are not sound and order proof. The mattress was very comfortable and the view from the 7 th floor was nice. There is street parking so you don’t have to park in the parking lot and pay $35/ day. When we asked the hotel staff if street parking is safer, the answer was it’s the same. Anyone can walk into the hotel’s parking lot. Lastly, they give a $15 credit towards the restaurant. The coffee is superb. Breakfast options are limited and they often run out of stuff"

"Very outdated. Old, flat pillows. Dirty pumps on the shampoo, conditioner, shower gel and lotion in the bathroom. Very loud compressor on the HVAC system. One wash cloth in the bathroom. The general bathroom at the hotel was very dirty! Staff member out smoking in the smoking area and coughing and spitting outside the window where guests eat breakfast. Breakfast was fine at best. I would not stay there again."

"The bathtub plug didn't work and it got kind of loud on Saturday night but.... it was spacious, clean and staff were great. Donuts in the morning, coffee and bottled beverages were free. Nice 3 night stay. "

"We stayed here just after the remodel finished and were pleasantly surprised. My friends stayed in double rooms and I rented a Casita. Everything was new and refreshed, clean and modern. The staff was SO nice and friendly, but they were very under staffed and doing their best to keep guests happy. I loved the pool, the lobby and restaurant. We will definitely stay here again. "

"Staff was fantastic! Pools could have been warmer. "