Resident City Hotel

4.0 star property
Upscale Almaty hotel in Almaly District with 2 restaurants

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May 2024
June 2024

Photo gallery for Resident City Hotel

Banquet hall
Property entrance
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch served; Eastern European cuisine
Reception
Reviews
10

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
23 Zheltoksan Street, Almaty, 050004
  • Popular LocationMEGA Park13 min walk
  • Popular LocationZenkov Cathedral3 min drive
  • Popular LocationAlmaty Opera House4 min drive
  • AirportAlmaty (ALA-Almaty Intl.)26 min drive

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Room options

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About the area

Almaty

Resident City Hotel is located in Almaly District, a neighbourhood in Almaty. Almaty Opera House and Presidential Palace are local landmarks, and the area's natural beauty can be seen at 28 Panfilov Heroes Memorial Park and Nedelka Park. Looking to enjoy an event or a game while in town? See what's happening at Hippodrome or Almaty Central Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • MEGA Park - 13 min walk
  • Zenkov Cathedral - 3 min drive
  • Panfilov Park - 3 min drive
  • Almaty Opera House - 4 min drive
  • National Museum of Kazakhstan - 5 min drive

Getting around

  • Almaty Station - 7 min walk
  • Almaly - 9 min drive
  • Almaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • Мармарис - 11 min walk
  • Max Plov Center - 9 min walk
  • Ориент - 8 min walk
  • Esperanza - 10 min walk
  • TARY - 9 min walk

About this property

Resident City Hotel

Upscale hotel located in Almaly District
Consider a stay at Resident City Hotel and take advantage of an airport shuttle, 3 coffee shops/cafes and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Eastern European cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and a lift
  • 1 meeting room, luggage storage and smoke-free property
Room features
All 86 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • A personal chef, electric kettles and heating

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge

Restaurants on site

  • Le Grill Panorama
  • Topkapi

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 807 square feet of conference space
  • Meeting room

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 100-cm Smart TV

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: KZT 25000
  • New Year's Day (1 January) Gala Dinner per child: KZT 13000 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Resident City Hotel Hotel
Resident City Hotel Almaty
Resident City Hotel Hotel Almaty

Frequently asked questions

Is Resident City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resident City Hotel?

Self-parking is free at this property.

What time is check-in at Resident City Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Resident City Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Resident City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 7000 per vehicle applies.

Where is Resident City Hotel located?

Located in Almaly District, this hotel is within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth and MEGA Park. Hippodrome and 28 Panfilov Heroes Memorial Park are also within 1 mile (2 km). Almaty Station is 7 minutes by foot and Almaly is 28 minutes.

Resident City Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 8 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Jun 2021

10/10 Excellent

Dameli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, super clean, brand new hotel! Big parking lot, good breakfast and firedly staff. The only downside can be the location, but for this price you can’t complain.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2020

10/10 Excellent

DanaNazeer, New York

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I will definitely recommend this hotel as the best one in Almaty. I want to thank all staff for high level of professionals from house keepers to front desk administrator. Extremely happy with my stay. Thank you
Stayed 4 nights in Oct 2020

10/10 Excellent

Kamshat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный новый отель. Чисто вкусные завтраки
Stayed 1 night in Mar 2021

10/10 Excellent

TIMURBEK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично
Современный свежий Отель , удобно расположенный с красивым видом с ресторана на верхнем этаже
Stayed 3 nights in Jan 2021