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"Fantastic staff, clean and tidy, excellent location"

"We loved the hotel and location. Sauna was out of order for couple of days which was a shame and for the last 3 days they didn’t provide us with fresh towels in the afternoon which was a bit disappointing but we enjoyed our stay. Pool area isn’t big enough for the hotel so summer time probably will be a problem to get a place as it does get busy. We thought it’s was adults only hotel but it’s not the case. Pool isn’t not big enough for children to have fun. Also pool is not heated and most of...

"Room at the back where the view was the window of the room opposite so we never felt able to open the blind. Good thing was that it was very quiet with no noise from outside so overall we were happy and will stay again."

"Nice hotell, close to everything, but our room were way to noisy. You can hear the next rooms conversation/TV easily. Must be very thin walls. "

"Excellent service and hotel "

"Great location,nice big room, No english channels on TV."

"Très bon accueil, avec sourire et rapidité. Service courtois et chambre toujours bien nettoyée durant notre séjour de 6 nuits. Hôtel à l’extérieur du Centre mais à distance de marche et aussi transport en commun et train pour Elche, tout près. Seul bémol, l’insonorisation quelque peu déficiente. Nous avons passé un excellent séjour."

"Good value for money, good location. Staff very attentive and warm. Very clean. "

"The room was lovely and clean with a nice big TV. Kettle available for the room at reception which is great as I love a cup of tea. Breakfast brilliant, great choice and wine also. Only fault was the loud drilling and banging from building works below our room which on some days started as early as 8am . I feel we should have been made aware of this building work prior to booking and rooms on the floors above should not be used as this was very loud and woke us up. Staff polite and friendly...

"We were impressed by Jamie’s Customer Service. It’s a receptionist who would always welcoming you with a smile even he is super busy and the only one at the reception! Anything we needed to arrange he did immediately without any delays. He is such an asset of the entire team of the hotel! Thank you Jamie! "