Aktun Chen

Had to upgrade $500 to see the ocean which was not beautiful. Food was inconsistent. Good some nights bad others. Restaurant service was excellent. Spa was great but costly. We are both handicapped and after upgrading we were put in a building with a huge pit covered with boards in front. So dangerous and we had to negotiate around it and could not be picked up at the door. Pool and room service were terrific. Overall, with all that, we had a great time.

We got an ocean view and it was seaweed season so yes there was an unpleasant smell from the balcony. However, it wasn’t enough to bother us. Plenty of pool and food options. Courteous staff. I liked the ability to visit all 3 resorts.