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Reviews of Osaka Taj Hotel

3 out of 5
Osaka Taj Hotel
3/49 Pratappura Agra, Agra, UP

Reviews

6.6
Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Tariq

Travelled with family
Disliked: Property conditions & facilities, room comfort
Try some other hotels
Room which supposed to be allocated to me was given to some one else & that room was allocated to me on next day. When I claimed they told me that there's some wrong information in the booking order. Also bathroom tape was leaking.
Stayed 2 nights in Oct 2022

4/10 Poor

Mohammed

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has not been maintained properly for a long time The staff were friendly but the images of the hotel online are misleading
Stayed 2 nights in Jan 2022

2/10 Terrible

Pradeep Kumar

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was unclean and paint was peeling, in bathroom hot water facility was absent , toilet was ok. Washbasin water was getting flushed into bathroom floor
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Very warm welcoming. Everyone tries to do their best for you. But the rooms nicely decorated are lacking comfort in the bathroom. No hot water coming. Water leaking. No light in the bathroom. Some down rooms smelling very bad.
Stayed 2 nights in Jan 2020
Response from NARESH on 13 Jan 2020
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and employees give me the best service I received in my vacation in India. In felt like in a 5 stars hotel! Everyone was very very welcoming, professional and polite...not always the case in India!
Stayed 1 night in Nov 2019
Response from Nitin on 23 Dec 2019
Thank you so much for the wonderful feedback.

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
The best hotel I've stayed in in Agra! Thank you Ram Naresh, you have been so wonderful to me. I will definitaley recommend your hotel to everyone, and I will book you hotel very very soon again. Once again a massive thankyou all.
Stayed 1 night in Mar 2019
Response from naresh on 10 Mar 2019
Thank you for your valuable feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方々が丁寧だった。
Stayed 1 night in Dec 2018
Response from Naresh on 10 Jan 2019
Thanks for such a lovely review with your expectations always. Regards.