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Reviews of Azzeman Hotel

4 out of 5
Azzeman Hotel
Namibia Street, Woreda 03, H# 593, Bole, Addis Ababa

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 46 reviews" "
Rating 8 - Good. 18 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sergut

Travelled with partner
Liked: Cleanliness, staff & service
I really like the hotel and staff but the rooms are extremely hot and no AC. We had to change hotel because we couldn't stand how hot it gets even with a fan.
Stayed 2 nights in Jan 2024
Response from Semariya on 4 May 2024
Dear Guest, Greetings from Azzeman Hotel! We would like to apologies for the inconvenience that happened during your stay at our hotel. We will work on AC. We are always here to assist you in any way we can. Thank you for the comment!With hospitality regards, Semariya Manaye Reservation & Guest Relation.

10/10 Excellent

Magdalena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We have a son in a wheelchair and the staff at Azzeman are excellent, we have been here 3 times now and cannot fault the staff in any way! The hotel seems to be under improvement which is also great Would recommend it definitely
Stayed 1 night in Jan 2024
Response from Semariya on 25 Jan 2024
Dear Magdalena Katsoufros, Greetings from Azzeman Hotel! Thank you for your kind feedback, we appreciate it! If you have any queries, please feel free to get in touch with us without any hesitation. We are always here to assist you in any way we can. With best regards, Semariya Manaye Reservation and Guest Relation Officer

10/10 Excellent

Woinshet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Azzeman Hotel. I stayed at Holiday Inn Washington-Dulles International an IHG Hotel before I flew to Addis Ababa. Azzeman Hotel is the same standard as the hotel I mentioned above. The shuttle was on time to pick me up. The hotel is only about 5 minutes away from the airport. Azzeman is very clean, bed is very comfortable, nice shower, has excellent Wi-fi service. The staff at the front desk are amazing and very efficient at what they do. I loved every minute of my stay because everybody starting from bellman, room cleaning staff all the way up goes extra miles to make your stay very pleasant. Today is exactly a week since I arrived at Azzeman. Had originally planned to stay here for a week and change to a different hotel but I have decided to stay at Azzeman for the remaining time of my stay in Addis which is about 3 more weeks😀
Stayed 1 night in Oct 2023
Response from Semariya on 6 Nov 2023
Dear Woinshet, Greetings from Azzeman Hotel! Thank you for your kind feedback, we appreciate it! If you have any queries, please feel free to get in touch with us without any hesitation. We are always here to assist you in any way we can. With best regards, Semariya Manaye Reservation and Guest Relation Officer

10/10 Excellent

Sherlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from .. on 2 Apr 2021
Dear Mr. Michele, Greetings From Azzeman Hotel ! We are happy that you are comfortable of our services & thank you for the grades you gave us. We look forward to serve you again. Hospitality Regards, Eyazer Girmachew Reservation Agent & Event Organizer

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly staff and amazing coffee by Rita
Stayed 1 night in Feb 2020
Response from Semariya on 4 May 2024
Dear Rita, Greetings from Azzeman Hotel! Thank you for your kind feedback, we appreciate it! If you have any queries, please feel free to get in touch with us without any hesitation. We are always here to assist you in any way we can. With best regards, Semariya Manaye Reservation and Guest Relation Officer

6/10 Okay

Verified traveller

Stayed 15 nights in Nov 2019

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Line

Liked: Cleanliness
Disliked: Staff & service
Rooms are great, but very close to nightclubs so too noisy
Stayed 1 night in Mar 2019
Response from Hotel Managment on 13 Mar 2019
Dear Sir, Warm Greeting from Azzeman Hotel! Thank you very much for posting your review. We do apologize for noise from the night club. We do apologize for the noise from the night club. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Drapes are not closed completely to block lights from outside and noise from neighboring streets and loud music was discomforting during my stay at the hotel
Stayed 2 nights in Dec 2018
Response from YW on 9 Jan 2019
Dear Guest, Warm Greeting from azzeman hotel! Thank you taking your time to leave your comment. Your feedback is important to improve our service. We apologies for noise disturbance from neighboring during due Ethiopian Christmas celebration. Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beware of hidden charges
The hotel plays nickel and dime like cheap airlines. They tend to put additional charge for a couple even though they advertise the room for two adults.
Stayed 1 night in Dec 2018

10/10 Excellent

Pei San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Addis Ababa Stay
Hotel does airport pickup,but initially I had no response on an email to them so had to call to confirm. The room was clean, always had hot water & the wifi reception was good too. Staff were friendly & the breakfast was also very good too. Would recommend
Stayed 1 night in Oct 2018
Response from Yonas on 13 Mar 2019
Dear Sir, Thank you for your kind words about our staff friendliness, delicious breakfast, cleanness of the room, had hot water and strong wife connection. We apologize for not responding your email on time. We appreciate your great review and we will strive to continue giving the best service. We hope to see you at Azzeman Hotel soon! Yonas Worku, General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Lizi, George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service, great breakfast daily. Transportation to airports available. Rooms are very clean with excellent showers
Stayed 1 night in Sep 2018
Response from Naser Salih on 16 Oct 2018
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We are glad you enjoyed by your stay with us. Thank you again and we look forward to welcoming you back on your next visit to Addis. Hospitality regards, Azzeman Hotel Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Clean and located in an area close to shopping centers and restaurants
Stayed 4 nights in Oct 2018
Response from Naser Salih on 15 Oct 2018
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We you were enjoyed by your stay. Thank you again and we look forward to welcoming you back on your next visit to Addis. Hospitality regards, Azzeman Hotel Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed a night as a lay over between flights. A very comfortable and friendly hotel. I would definitely book there again.
Stayed 1 night in Aug 2018
Response from Naser S on 28 Sept 2018
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We are glad you have enjoyed by your stay with us. Thank you again and we look forward to welcoming you back on your next visit to Addis. Hospitality regards, Azzeman Hotel Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was good service in a good location. The room was hot at night for some reason tho. Great room service.
Stayed 16 nights in Jun 2018
Response from Naser S on 28 Sept 2018
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We are honored to serving you. Thank you again and we look forward to welcoming you back on your next visit to Addis. Hospitality regards, Azzeman Hotel Management Team

8/10 Good

Rabbani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Good Stay
the hotel was clean and secured. worker where excellent, friendly The phones where not working could callout local or international, messages where not sent to my room. Breakfasts where very good.
Stayed 3 nights in Jul 2018
Response from Naser S on 28 Sept 2018
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We are glad you have enjoyed by your stay with us. We have taken note of the issue you mentioned and we would like to assure you necessary actions will take to improve the areas you raised. Thank you again and we look forward to welcoming you back on your next visit to Addis. Hospitality regards, Azzeman Hotel Management Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
I stayed here for a total of 9 nights in May and June and had a lovely stay. The hotel is very convenient to the airport with a free shuttle. Hotel staff were exceptionally friendly, even when I regularly locked myself out of the room. Room service is prompt, always available, and affordable. Rooms were clean, although the second one I stayed in needed an upgrade. The rooms are warm and have no air conditioner. If you leave the window open, it fills with mosquitoes. The hotel really needs to invest in A/C or install screens. I got a massage at the spa but I wouldn't recommend this, as it was not particularly relaxing. The elevators are really slow and often out of service so I took the stairs most of the time. Laundry service was prompt. The wifi works decently even in the rooms. The TV has screen-mirroring available but I could never get it work. Overall, I would recommend this hotel for those looking for convenience, cleanliness, and general comfort.
Stayed 2 nights in Jun 2018
Response from Yonas on 13 Mar 2019
Dear Valued Guest, Warm Greeting from Azzeman Hotel! Many thanks for your great review about the team member, location, cleanliness and room service. We have upgraded some of the rooms with air conditioning for your convenience. Please do stay with us on your next visit so that we can allocate a room with Air-conditioning .we are improving our rooms as we do a quarterly evaluation of the hotel facilities. We hope to see you at Azzeman Hotel soon Yonas worku G.Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location. Amharic is Ethiopia's national language so not many people including the hotel staff speak English. Overall great hotel.
Stayed 4 nights in Jun 2018
Response from Yonas on 13 Mar 2019
Dear Valued Guest Warm Greeting from Azzeman Hotel! Thank you so much for taking the time to give us your feedback. We are happy you rated us 5 out of 5.we hope to see you at our hotel soon and would like to hear you feedback on our service on your next visit. kind Regards, Yonas Worku G.Manager

8/10 Good

Anil

Liked: Staff & service, property conditions & facilities, room comfort
Nice Business Location
its was Good hotel about Location....
Stayed 1 night in Jun 2018

8/10 Good

Olawale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Azzeman hotel is a hidden gemstone
Azzeman hotel is a gemstone among the loads of hotels in Addis. It’s centrally located, staff very friendly and considerate, the facilities work excellently, especially the WiFi service, which is the best I have had in Addis in the last five years.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money in central area.
Response from YONAS on 19 Apr 2018
Dear Guest, Warm greeting from azzeman hotel.Thank you for your review and we are happy we lived up to your expectation throughout your stay. Yonas worku G.MANAGER

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable escape from Addis hustle
Perfectly comfortable rooms that were kept clean. Staff were generally helpful. Food was acceptable but perhaps could improve a little. There are a few options of places to eat nearby but the Addis traffic fumes and rather crazy pavements meant walking too far was a challenge. Taxis are readily available. Overall better than other hotels I’ve used in Addis
Response from Yonas on 19 Apr 2018
Dear Guest, warm greeting from azzeman hotel. Thank you so much for your review. We really appreciate your constructive feedback and glad you found out our teams' hospitality.it is an opportunity for us to improve on our menu and quality. If you have a plan to travel to Addis Ababa you will witness the improvement we have made. Yonas Worku G.Manager

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great Hotel in Bole, close enough to everything. Wonderful staff, good food. Only downside a little tired in places. The rooms are not air conditioned as advertised, but staff go beyond to make your stay and make up for the minor shortfalls, so would recommend, and would stay again.
Stayed 1 night in Feb 2018
Response from Yonas on 19 Apr 2018
Dear Mr Paul, Warm greeting from azzeman hotel. Thank you very much for kind review. We are happy you like our food, the location of the hotel and helpful staff. Please note that we have taken your comment about the rooms not air conditioned as it is advertised .we are working on to mounting air conditioner each rooms soon. Yonas worku G.Manager

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great as usual
Response from Yonas on 19 Apr 2018
Dear Mr Mohammed, Warm Greeting from azzeman hotel.Thank you very much for your review. Yonas worku G.Manager

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The hotel is located in a very busy neighborhood - and next to a loud night club and a cultural entertainment facility with very loud music until the wee hours of the night. For the price that we have paid, we thought that the Junior Suite was bare and really poorly decorated. Internet access was a joke. While the hotel staff was extremely nice, we had a hard time understanding why they were only allowed to give 1 room key per room, instead of the standard 2. The hotel has great potential and it can really improve.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended hotel
Amazing

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Addis hotel
The hotel is lovely. The room was very comfortable and the breakfast was amazing. The only drawback to this hotel was the noisy construction on the building next door.
Dear Respected Guest, We highly value your valuable resources sacrificed to post your reviews about our services. Thank you very much indeed! please note that regarding the noise around, all near by construction sites are on finishing stage. Even if all are not currently in a noisy construction phase and despite the fact that they are not working at night time , even the slightest noise which may once in a while come out of the construction will for sure not persist for long. Hopping to serve you again, we promise to apply your constructive comments for our services continuous improvement. With Hospitality regards, Getabicha Dejene General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and reasonably priced. Conveniently located for getting to/from the airport (they also have a free shuttle service, though you need to let them know a bit in advance) as well as getting around the city. There is a good cultural restaurant right next door, as well as some touristy shops and a supermarket.
Dear Valued guest, Thank you very much for your constructive review about our services. we appreciate your precious resources sacrificed to post this feedback. Please not that we highly value your compliment for the continuous improvement of our services. We hope to serve you again in future! With hospitality regards, Getabicha Dejene General Manager

8/10 Good

M, UK

Liked: Cleanliness, staff & service
Two stays at the hotel
The hotel is close to the airport and has transfer service. The staff are excellent : friendly and helpful. The rooms are clean. It can be a bit noisy during the week end (nearby restaurant and club palying music).
Response from Geta on 31 Mar 2017
Dear Valued guest, Thank you very much for your constructive review about our services. we appreciate your precious resources sacrificed to post this feedback. Concerning the noise coming out of the nearby restaurant and club, we have managed to get a reasonable assistance from the concerned government office to make them limit to the extent of the permitted level and we are also working to upgrade the silence of guest room areas to the required standard. Otherwise, Please not that we highly value your comment as a fuel for the continuous improvement of our services. We hope to serve you again in future! With hospitality regards, Getabicha Dejene General Manager

6/10 Okay

Dexter

Liked: Cleanliness, staff & service
Convenient and Clean hotel
Gets the job done... central to a lot of events and places to meet friends

8/10 Good

Maggie, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in centre of Addis
Azzeman hotel was a very pleasant experience. The staff were excellent, the rooms very comfortable and clean! Hot water, modern facilities, anything we needed the staff catered for. Absolutely lovely experience. Our son is in a wheelchair and we could not have asked for better service to assist with his needs. We are coming back in December.

6/10 Okay

Boris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Venligt personale som var meget imødekommende. Hotellet virker meget slidt og ikke særligt moderne. Vil nærmere katagorisere hotellet som 3 stjernet. Morgenmads buffet var ikke særlig spændende. Det omkringliggende kvarter virker en anelse utrygt.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel scadente, sporco e con una colazione disgustosa. Non avvicinatevi alla SPA!!!!
Stayed 3 nights in Nov 2018

8/10 Good

Rolf

Liked: Cleanliness, room comfort
Empfehlendswert
Freundliches Personal. Gutes Frühstück Büfett mit kleinen Mängel, da um 6:30 Uhr niemand anwesend war der ein Ei machen konnte. Am Wochenende ist es durch die umliegenden Clubs sehr laut ist, trotz gut isolierten Fenster. In allem, man kann das Hotel empfehlen
Stayed 2 nights in Dec 2018

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

PAULA, Porto Alegre

Liked: Cleanliness, room comfort
Bom custo-benefício e boa localização
Café da manhã deixa muito a desejar. Quarto muito bom, cama boa. Banheiro com mau cheiro. Staff ótimo. Tem translado grátis para o aeroporto.
Stayed 2 nights in Jul 2018
Response from Naser S on 28 Sept 2018
Dear Valued Guest, Thank you for taking the time to review us on Expedia. We are glad you have enjoyed by your stay with us. We have taken note of the issue you mentioned and we would like to assure you necessary actions will take to improve the areas you raised. Thank you again and we look forward to welcoming you back on your next visit to Addis. Hospitality regards, Azzeman Hotel Management Team

10/10 Excellent

Hyewon, Angola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near from the airport
very nice and good~! when I come again, will stay again.
Stayed 3 nights in Feb 2018
Response from Yonas on 19 Apr 2018
Dear Guest. Warm greeting from azzeman hotel.it gives us a great pleasure to read your review. We are happy you enjoyed your stay. Yonas Worku G.Manager

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Tseyon Dejene on 12 Feb 2018
Dear Mr. Sergio, Warm greetings from AZZEMAN hotel Thanks for choosing &staying with us. We would like to thank you for your genuine comments on the service & facility this plays a great role to improve our quality of service. Hope you enjoyed your stay at our hotel. Best regards, Tseyon Reservation Agent

10/10 Excellent

TOMASZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort