Search Hotels Near A Case History, Liverpool

"Friendly reception and bar staff. Gym good. Will stay again "

"The rooms are above The Royal Alfred pub. An entry code is sent to you to gain access to the property and room. Staff are at hand in the pub should you need them. I didn’t have any problems accessing the room. My room was large with a King Bed. It was spotlessly clean. I was only staying for one night but would quite happily stay for longer in the future. The accommodation is a 20m walk from St Helens rail station so getting around is easy. The pub itself was busy but you couldn’t hear any noise from it in the room."

"The room is looking tired, chips out of furniture, marks, ill fitted curtains etc. The room was really hot even though the heating was off. There was also a boiler type noise all night so I am not sure if I was above the laundry room. "

"Excellent staff, great food and reasonable prices. Good on site parking, lovely seating areas both inside and out and lots of entertainment. Busy venue with a nice friendly atmosphere. We came with friends and would all recommend the hotel and will stay again. "

"good breakfast clean room air conditioning great staff KELVIN CHRIS excellent"

"Running a hotel without the facility to provide additional pillows/bedding is an interesting strategy. The staff informing us of this particular issue were also rude about it too. That issue aside - was clean and well presented. Most of the other staff encountered were top notch. "

"Comfortable stay"

"A lovely building from the outside but disappointing inside. Check-in was self check-in done on tablets and no staff were present. The rooms are a decent size however they are dated, only have blinds and not curtains, they’re not very soundproof and the shower didn’t have much pressure. Breakfast selection was okay however I had to wait 20 mins for 3 fried eggs, despite it not being busy. "

"On arrival staff member (or manager) appeared complacent and somewhat uninterested. Did not show us to the room, although easy to find (not accessible for anyone with a disability - two flights of stairs - not lift). Room was spacious for two. Given it was an old-ish annexe part of the main building the windows were draughty even with what seemed like outdated secondary glazing that barely closed (room 4). However, if you come by vehicle vans use the front car park opposite the pub/hotel (2 car parks available-front & rear), then this room allows you to keep a keen eye. Also a CCS & ChadEmo charger (Osprey) in car park. Back to the room and en-suite was clean but oh my days, the noise when running the sink tap (which was loose and required tightening) and flushing the toilet! It was akin to the sound of a macerated or pump. Very loud and not something you could use early morning for fear of waking other guests up (or your partner). Small built-in wardrobe enough for several hanging garments. TV and hair dryer supplied and basic tea/coffee supplies with kettle (unused). Bed appeared to be Queen size, which was surprisingly comfortable and spacious with adequate duvet cotton cover. Carpet was stained in patches but not immediately obvious so not heavily soiled, just old. Access and egress of the building was via a dedicated ‘fire escape door’ unless during opening hours and then you could do so via the main entrance."