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"Very good service staff (particularly Lien Chau and Lien Nguyen) at the reception and the restaurant respectively. Both were polite, attentive, very helpful and pleasant. Overall a beautiful hotel at the top of a hill, easy walking distance to the town, not far from Sun Plaza where we took the train to cable car station. Just don't go to the peak on a public holiday as the queue is horrendous. We waited 5 hours just to get to the top!"

"Everything is excellent here, highly recommended for nature loving travellers to enjoy the beauty of the surrounding and the good services provided by the hotel."

"Great location for renting bikes and walking up to shrine"

"Lovely place to stay with incredible food. It does rain a lot in Hakone but it is nice to just stay at the resort in a downpour. The staff was so helpful and the food was superb. Would highly recommend this. "

"So far so good but i will be better if have more ameties"

"Amazing onsen! I booked a room with a private open air onsen for end of March 2024 and was blown away at how nice my room and the entire hotel was. The facility was impeccable, food was good, staff was super nice and my room was so great. I was only there two nights and regret not staying longer. I will definitely come back to this onsen. Also, the surrounding was snowy and it snowed the second night, loved it! It felt great to relax outdoors in the warm water! Thank for Onsen staff for such...

"The beds we’re comfortable and the room was good size"

"Excellent location to enjoy Seorak National Park. Lovely service staff at the reception and the restaurant. "

"Delightful resort surrounded by tropical jungle. The high elevation meant you could open the windows and just let the cool evening breezes carry the sounds of nature. The rooms were huge and service was excellent. The fixtures were dated however, but that's my only criticism."

"This resort was absolutely AMAZING. We missed our connecting flight due to other flight delays and when I called to notify them that we would be arriving around 2am, they went above and beyond to still greet us with a warm welcome (and man, did we need it!). Our room was a king room with private access to our pool and jacuzzi tub. That was a very nice treat. The staff was GREAT. Shout out to Yazz who helped us to our room at 2am! Every question we had, whether about the resort or surrounding...