We went as a weekend escape from London to spend some time by the pool.
The positives:
The hotel itself is beautiful and has been recently redecorated. The room was comfortable and a good size. Also the gardens were very well kept. The staff were friendly and tried their best.
The negatives:
The pool area could do with a renovation, the pool itself misses some tiles etc but overall the pool is relatively large and it was never too busy. There is no shower by the pool.
The main issue was the food. We had dinner and breakfast at the hotel. The burger tasted like something frozen from Aldi, it was of a chewy, compact consistency, it was so bad we had to send it back. The brioche was also something that tasted shop bought. However, the staff were very understanding and changed the main course and removed it from the bill which we appreciated. The desserts were great!
Breakfast was a bit of a disappointed. The cooked meals were good but the buffet could have been better. Cereals came in individual packaging (not very eco friendly!), the toast were served in their Hovis bread bags (it would have been nicer if they had put the bread underneath a towel). Small details, but they make a difference.
Overall, nice hotel and the staff tried hard to correct the mistakes so a big plus to them.