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"We enjoyed a wonderful stay at this beautiful hotel. The staff was so helpful and the food was delicious. Highly recommend."

"The location was great, with friendly, helpful staff and rooms had everything needed albeit a bit basic and plug sockets seemed a bit scarce. Breakfast was in a lovely area and really good - nice touch bringing fresh eggs of your choice. I would suggest bringing toast too so they don’t go cold when waiting for toaster! Would recommend as a great base for short trip."

"Absolutely nothing to complain about.The staff at Reception and at the Bar and waiting on at Dinner were exceptional. Cheers and thanks from all of us at The El Adem Radio Service (TEARS)"

"Down stairs was pk, staff were really good. But the rooms are very very run down, threadbare carpets and curtains, awful pillows, just very poor and definately not value for money."

"The hotel was nice and clean but clearly being run on a shoestring. The person on reception, was also the one behind the bar, also taking food orders and then delivering the food. The heating in the room went off early evening, which then made the room chill down very quickly; this did make me smile, I thought another cost saving!! Sadly there was no cooked breakfast in the morning because they did not want to pay for a chef and then no one on reception at checkout as they only manned it after 10am. The pluses were the staff I did speak to were good, the room was clean and comfortable and the views were lovely. So not all negative, hence 3 stars. "

"Beautiful old property but faded grandeur meant it needs a bit of TLC. Our room and bathroom including sheets and towels were very clean but the carpet was stained the radiator was caked in debris and the cupboard needed a clean. The bathroom looked recently updated and was nice. Amazing views from the rear of the hotel. Good parking and convenient for Bradford on Avon and a short journey to Longlete."

"Very comfortable bed and room. Friendly and welcoming staff at reception, and they gave us a lovely warm cookie on check-in. The only downside, was the sign in sheet was printed in incredibly small font, and the printer clearly needed a service and some ink."

"Had to ask for a room change on arrival as too many steps at various intervals on way to room E.g bathroom had 2 step drop into the room. Not ideal for elderly couple. Having said rhat one has to remember that it is one of the oldest buildings in the town. This was our second stay there and will be back ."

"Nice little find…. Greeted by lovely staff. Room clean and nicely decorated, looked out to a magnificent view. Impressed with the bar and conservatory and again the view. Had a long journey so we decided to eat a evening meal at the hotel. Was not disappointed, the food was superb. Enjoyed the pool, steam room and sauna the following day. Very clean, could not fault. Left the hotel feeling very satisfied with our choice and would love to return again. Ideal area if you want to visit the ‘Clarkson Empire’ and Cotswolds."