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"The hotel was in a great location and the staff was friendly. I liked the 24hr front desk I felt safe an comfortable. I enjoyed my stay, and would definitely recommend and book again. Although, there was some damge to the wall behind the door and a smug or two of the wall, but nothing crazy. "

"Very clean and well maintained. It’s in a very busy location but convenient to walk around. "

"Outstanding property and staff!!"

"Loved how easy and central this property was. Parking a challenge, but we left our car in the lot and did everything by foot easily."

"It was a perfect no-frills stay in a fantastic location in downtown Chicago. The room was big. There aren’t typical amenities like an ice bucket or even plastic cups for the bathroom, but they did provide two regular bottles of water, so I guess that sufficed. I was able to get a cutlery set from the restaurant when I needed it for my room, so that was good. Check in person, Beverly, was very nice and was so wonderful at giving me an orientation to Chicago. Bed was comfortable. I was here on business, so it met my needs well: they had a good sized deck for working, which I appreciated."

"Wonderful location and great customer service. We arrived early and no questions asked, we had a room. "

"76 $ parking seemed steep."

"Love the Palmer House. Especially drinks in their beautiful lobby. Favorite place to stay in Chicago."

"Very kind staff. Liz was very helpful and professional "