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Reviews of Suites At Fishermans Wharf

3 out of 5
Suites At Fishermans Wharf
2655 Hyde St, San Francisco, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 288 reviews" "
Rating 8 - Good. 64 out of 288 reviews" "
Rating 6 - Okay. 13 out of 288 reviews" "
Rating 4 - Poor. 2 out of 288 reviews" "
Rating 2 - Terrible. 10 out of 288 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Casey, Nederland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Area great staff nice neighborhood, all around great experience and I’ll stay there again when I go back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Philip Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time we have stayed at this property and we returned due to the accomdation, the location and friendly and helpful staff.
Stayed 7 nights in Mar 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were incredibly friendly and helpful during our stay. The property is right on the cable car and bus routes. That makes for convenience, but note that cable cars can be noisy. It may be due to our location on the first floor. We also found that the floors and walls may be a bit thin… we had some noisy neighbors. However, we did not find those things to be totally off putting. We usually were too exhausted to have them keep us up at night. The property is an easy walk to lots of tourist attractions. A big plus to us since we did not have a car. So getting around is never an issue from this property as your home base! Also, a hidden gem is the rooftop. It is such a nice relaxing spot with spectacular views of the bay. I stayed with a friend on this trip, and I would not hesitate to bring my family to stay in the future.
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very spacious, high quality fittings and facilities, very helpful staff. Ideally located for bus, cable car and trams to any part of the city. Would highly recommend and will be here next time we’re in SF.
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Fishermans Warf. The roof top porch offered a wonderful view of the city and bay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Very good, great service, luggage storage was a good bonus and felt secure, great location on Fisherman's Wharf. Enjoyable.
Stayed 2 nights in Jan 2024

10/10 Excellent

NATALIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar para una estancia maravillosa en SF
Tuvimos una maravillosa estadía, el lugar es muy cómodo, el personal muy amable atento a todo, especialmente Richard.
Stayed 3 nights in Jan 2024

10/10 Excellent

Glenda, Evansville

Travelled with family and small children
Liked: Amenities, property conditions & facilities
This was a good space as it was literally next to Ghiradelli Square, walking distance to Fisherman’s Wharf. Also right by the trolley line. The bed was soft and very comfortable for my daughters. The fold out couch was good for me too. Loads of space and a good balcony. They also offered us colouring books and games as well as hot cocoa packets when we arrived for my girls. The kitchen was handy for doing breakfasts in the flat. They also offered to send up our food delivery the first night. Very attentive staff. The only thing that could be better is water pressure in the shower. Otherwise, great spot!
Stayed 3 nights in Jan 2024

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great position. The cable car stops right outside. Maximum 10 minute walk to Fisherman's Wharf and only a little further to the Alcatraz ferry. Great service. The MOST comfortable bed.
Stayed 2 nights in Nov 2023

2/10 Terrible

Christine

Travelled with partner
Disliked: Staff & service
They overbooked us and then took 2 hours figuring out what to do about it while providing no information. We were moved to a different hotel in an extremely different area and we weren’t provided compensation of any kind including covering parking or something at our new stay for wasting our time and fully changing our trip. I was very disappointed. The staff member was polite while handling this, but it was very frustrating.
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in San Francisco
Nicely updated roomy 1 bedroom apartment in a great location. It was walkable to many of San Francisco’s highlights. Helpful staff with parking on site. Would definitely stay here again,
Stayed 2 nights in Oct 2023

2/10 Terrible

anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite booking our room over 6 months in advance and checking with them 3 days before we left from Sydney Australia that everything was okay we got a message on the way to the airport to say that they were overbooked and have moved us to another hotel. All our planning was done with us staying here so our travel plans were thrown into chaos. No return messages except the same one saying sorry we have overbooked the accommodation.

10/10 Excellent

Swagato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Excellent customer service, specially by Richard at the front desk. Had a lovely stay and experience. Highly recommend it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lyndsie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful with beautiful views. The staff was very kind and helpful. We found the size and condition of our room to be perfect for a family. The kids had enough space to walk around and play between outings and the kitchen was super convenient. Would stay again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation
We loved SF and Fisherman’s Warf! We loved our hotel stay as well. The view from roof top was breathtaking! We would stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very spacious
To sum up, we couldn't ask for better property. It was a very pleasant experience even prior to the arrival. I was a little confused of parking and Richard guided over the phone that made check in process extremely easy. Richard was very reponsive during our stay. Our room refrigerator was not working and was replaced very moment. I didn't catch the name but the engineer(I assume to be a Chinese) who came to check on the fridge was very very kind. We just couldn't ask for the better location. It was 2 short blocks from the ocean and right in front of the hotel was bus/cable car stop. We had nice jogs every morning to the golden gate bridge. I would definitely stay here again when I come back to the area.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and helpful and the location was great for hopping on busses or the cable cars. I really didn't have any complaints.
Stayed 7 nights in Jun 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleasantly surprised by this property. The pictures on Expedia made it look rather dated, but when we arrived, found everything had been painted and newly furnished. Great location, easy walking to Fishermans Wharf and Ghirardelli Square and right on the cable car line. Spacious 1 bedroom suites with kitchen are great for families. Very friendly and helpful staff keep in touch via text throughout your stay. Expedia didn't provide check in and parking instructions, but we were able to call the front desk and get information. We would stay here again on our next trip!
Stayed 3 nights in Jun 2023

8/10 Good

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities
Liked condo style accommodation Liked roof top views
Stayed 3 nights in Apr 2023

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good value
Stayed 3 nights in May 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service
Staff were welcoming and helpful. Antiquated elevator adds to the hotels unique charm. Roof top view really a hidden jem.
Stayed 2 nights in May 2023

10/10 Excellent

Esem

Stayed 2 nights in May 2023

10/10 Excellent

Sandra M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and a great location. We loved the rooftop patio. We would stay here again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Virginie, Manassas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: Location, location, location! - Theses suites are the perfect location, on the Fisherman's Wharf, a stop for the Cable right in front (to avoid long lines on the Wharf), restaurants and shopping all around, Ghirardelli, Boudin, Pier 39 and the sea lion are at 12 mins on foot, and Pier 33 for the Alcatraz boat at 18 mins. Lombard street is at only few minutes on foot, and then Chinatown, etc. - In the street, you will also find a bike rental to go across the Golden Gate bridge and you can come back via a ferry or ride back. - As for the suite, you have everything you need: plenty of dishes, dishwasher, oven, coffee maker, toaster, large fridge, even a little salt and pepper. All was spotless. - Bathroom is also with plenty of soaps and stuff, and was perfectly clean. - Kind bed was comfortable and plenty of pillows. - And let's not forget the deck on top, with amazing views on the wharf and Alcatraz, even a little corner of the GG bridge, and tables to have lunch or dinner. - The personnel was amazing, Richard in particular. CONS: (no big deal but worth mentioning) - When the heat is on, it's pretty noisy. - We were on a lower floor. Well, a family of elephant were living on top of us, as we could hear every one of them walking, running, yelling and whatever else doing on top of our head! Maybe place families on lower floors ( its less stairs for kids) and quiet couples on higher floors? Anyway, we will go back there on our next trip in SF for sure!
Stayed 4 nights in Apr 2023

10/10 Excellent

Angela

Stayed 3 nights in Apr 2023

10/10 Excellent

Yisook, La Habra

Stayed 2 nights in Jan 2023
Response from Cris on 18 Mar 2023
Thank you for ranking us 5 out of 5! We are glad that you enjoyed your stay with us and hoping to see you again in the future.

10/10 Excellent

jill, austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and service!
Stayed 2 nights in Dec 2022

10/10 Excellent

Roberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great rooftop, fantastic view of the San Francisco Bay, and Golden Gate Bridge. (Note: to get to rooftop you have to walk up a couple small flights of stairs)
Stayed 2 nights in Oct 2022

10/10 Excellent

Sisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect stay!
Fantastic stay! Perfect location! Super clean and spacious rooms with a great balcony to sit and enjoy the city life. Kitchen was fully equipped and there where delicious lavazza coffee and popcorn to enjoy in the room. Staff was amazing. Made our stay perfect and would definitely recommend this and stay here again!
Stayed 3 nights in Aug 2022

10/10 Excellent

erika, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central property to all locations in fisherman’s wharf
Stayed 3 nights in Jul 2022

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near public transportation. Clean and spacious. We had one bedroom unit with the full kitchen that was recently renovated.
Stayed 2 nights in Jul 2022

8/10 Good

Steve Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and gave us view room after our original flight was cancelled late and we lost a our first night. Great location on the cable car route, Fisherman’s Wharf and the Bay
Stayed 7 nights in Jun 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! The staff was so friendly and accommodating. At the room was clean and perfect for our family of five. Everything was updated and also very clean.They supplied everything we needed, including microwave popcorn, coffee, snacks, etc. All the dishes you need are there. The tiny issue we had was that, upon arrival, a rollaway bed was not available, even though I called in advance to make sure it would be. The staff was very apologetic. My 10-year-old daughter just slept in our king bed for the first night and it was fine. The rollaway was available for our next two nights. I would highly recommend this place for the location, the friendliness of the staff, and it just being a nice place overall. I would stay here again, and you should if you are considering it. Thank you for a terrific stay!
Stayed 3 nights in Jun 2022

8/10 Good

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk staff. Though no hosekeeping, towels and kitchen stuff replenished as needed
Stayed 5 nights in Jun 2022

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly employees. Was convenient to Escape from Alcatraz triathlon event.
Stayed 5 nights in Jun 2022

10/10 Excellent

GWENDOLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a quiet &clean. the location was perfect.
Stayed 2 nights in Apr 2022

10/10 Excellent

Imry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Can just walk to Fisherman's Wharf area, take cable car, and walk right to the water. Our room was large and convenient. Also - having laundry right there at the lobby was very nice. Overall - a great stay.
Stayed 5 nights in Apr 2022

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location and quiet times. The staff was super pleasant
Stayed 3 nights in May 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best birthday ever!
First time in SF and we had the time of our lives! Special birthday celebrated and guest services upgraded our room with a balcony and a view. It really made our trip that much more perfect. Thank you so much for the wonderful hospitality. 5 star recommendation to anyone who plans a trip to the Bay.
Stayed 5 nights in Apr 2022

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have the extra space with a kitchen
Stayed 6 nights in Apr 2022

10/10 Excellent

Lauren B.

Liked: Cleanliness
Wonderful Stay!
The location was fantastic! Walking distance to several restaurants and shops and a block away from the Powell and Hyde trolley stop! Super clean and comfy. Awesome kitchenette. We will definitely be back!
Stayed 3 nights in Apr 2022

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and quiet. The kitchen and dining table are a big plus with children. It makes everything easier. We enjoyed sunset on the roof top too. Overall we had a wonderful time there.
Stayed 6 nights in Apr 2022

2/10 Terrible

Melanie

Travelled with partner
Disliked: Staff & service
We were notified on the day we were arriving that they did not have a room for us, even though we booked 3 months in advance. Terrible situation, I was transferred to multiple different people, they moved us to a hotel in a completely different area in SF. Terrible way to treat people. Expedia was unaware of the situation and were unhelpful when I was trying to fix the problem.
Stayed 2 nights in Mar 2022

10/10 Excellent

Laurie, Bellingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is older, it is well maintained and is stocked with everything you need. It has a full kitchen (small 4 burner stove and oven) toaster, microwave, blender, dishwasher and dishes. A private bedroom and separate living/dining area. The location is only a couple blocks from beach street and the park at fFsherman's Wharf. The trolley drives right by and other public transportation is available on the corner. It was very easy to get everywhere you would want to visit in San Francisco due to its location. The staff were very friendly and helpful. I would definitely stay there again.
Stayed 7 nights in Apr 2022

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are super friendly.
Stayed 2 nights in Apr 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Perfect for my wife and me and our two granddaughters. The room had a full kitchen, a large living room and a separate bedroom for us. It was newly painted and carpeted and smelled fresh and clean. The staff was very friendly and helpful to our every needs.
Stayed 2 nights in Apr 2022

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and modern and had plenty of space for three adults. It included a perfectly sized and fully loaded kitchen, which came in handy during our stay. The property has a fantastic rooftop with a beautiful view of the bay and Alcatraz. Great location near Fisherman’s Wharf and restaurants. We will definitely return to it on our next stay in San Francisco.
Stayed 3 nights in Mar 2022