Outdoor pool, a heated pool, pool loungers
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Reviews of 3 Palms

3.5 out of 5
3 Palms
7707 E McDowell Rd, Scottsdale, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 2187 out of 4385 reviews" "
Rating 8 - Good. 1037 out of 4385 reviews" "
Rating 6 - Okay. 461 out of 4385 reviews" "
Rating 4 - Poor. 302 out of 4385 reviews" "
Rating 2 - Terrible. 398 out of 4385 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Poe

Travelled with partner
Very Professional!
Stayed 6 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Simple, clean and easy. Nothing fancy here but nice to be adjacent to the park; easy access to Tempe, Scottsdale and freeways.
Stayed 3 nights in May 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price for location this was my 5th time staying here love it…
Stayed 1 night in May 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
A bit older but well appointed. Pool looked nice but didn't get a chance to visit. Staff was extremely nice. Average room for a fair price. Note that this is an "exterior corridor" hotel - doors on the outside. Pictures do not show this.
Stayed 1 night in May 2024
Response from Front Desk Agent on 21 May 2024
We appreciate your review and we are so happy you enjoyed your stay.

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
your swimming area
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the stay. Convenient location and well maintained. I like the walk in shower rather than a tub shower combo. All hotels should get rid of the tubs like your hotel.
Stayed 1 night in May 2024
Response from Front Desk Agent on 21 May 2024
Hi Michael! Thank you so much for this review. we are glad to hear you enjoyed your stay and hope to see you again soon.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

8/10 Good

Brittany

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk ladies were so nice and very helpful I got to meet the owner and she was so very nice as well. The rooms were tastefully decorated and clean. It was such a nice surprise to see/use the size and cleanliness of the pool and hot tub area was,for the smaller size of the hotel. It was a great stay experience overall and I will definitely be staying there again in the future!!
Stayed 2 nights in May 2024
Response from Front Desk Agent on 21 May 2024
Hi Brandt, We are so glad you enjoyed your stay! We look forward to seeing you again.

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute decor, fast and efficient check in. Pool and Hot tub clean and well maintained. Enjoyed my value stay.
Stayed 1 night in May 2024
Response from Front Desk Agent on 22 May 2024
Thank you brianna for your review. We are happy you enjoyed your stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was enjoyable.
Stayed 3 nights in May 2024

10/10 Excellent

Jalen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for a great price! Had a very pleasant stay and will recommend!!
Stayed 3 nights in May 2024
Response from Front Desk Agent on 21 May 2024
We love to hear it! Thank you Jalene, hope to see you again soon!

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, ample parking. Must drive to breakfast, as adjacent sit-down restaurant is open for lunch and dinner only. Comfortable bed, retro style room, nice pool area.
Stayed 2 nights in May 2024
Response from Front Desk Agent on 21 May 2024
Thank you Carl for this review! We are glad you found everything easy and enjoyed your stay.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay with my family.
Stayed 1 night in May 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in the staff was very helpful. Pool was great I would definitely stay again.
Stayed 1 night in May 2024

8/10 Good

Richardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need specific disability accessible for fire alarm light flash, Door knock light flash for emergency whatever reason.
Stayed 3 nights in May 2024

10/10 Excellent

Amaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Fonua

Travelled with family and small children
Liked: Staff & service
Had a jacuzzi but it wasn’t working
Stayed 2 nights in May 2024
Response from Front Desk Agent on 21 May 2024
Hi Fonua, we are sorry to hear that! We hope we were able to fix the problem before your check-out and if not please give us a call for future booking in order for us to better accomadate you with our whirlpool room.

8/10 Good

Janet

Travelled with partner
Only issue we’ve noticed is lack of electrical outlets. Only one is at the bathroom vanity. Can’t charge my phone on the bedside nightstand to have my click/alarm nearby.
Stayed 1 night in May 2024
Response from Front Desk Agent on 18 May 2024
HY Janet, thank you for taking the time out to review us! We are glad you enjoyed your stay and again, thank you for booking us.

6/10 Okay

DeeAnna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was okay for one night. The staff was very friendly during check in and check out. The room was fairly clean but old. We had two beds and one of them was super squeaky. Beds were comfortable. My main complaint was the air conditioning, it would get really hot in the room before the air kicked on and then it would be frigid while the unit was on. Then it would turn off and it would be a good temp for a few minutes, then get hot again before turning on and being freezing again. I had to put a pillow on the bed blocking the air flow because it was so cold. So all night long we were hot then cold, hot then cold. And it it smelled weird every time it came on, like artificial fragrance. For the price it was good, but I can't say I'd choose to stay here again.
Stayed 1 night in May 2024
Response from Front Desk Agent on 18 May 2024
Hi DeeAnna, thank you for taking the time to review us. In regards to the A/C we reccommend using the thermostat to operate the temputure. We'd be glad to assist you better in the future! Thank you again for booking with us.

8/10 Good

Carl, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue with this very lovely property; website says it’s a 21 and over property and it was not. Thankfully it wasn’t a huge deal but it is confusing. Otherwise I would highly recommend the king bed and jetted tub room choice!
Stayed 2 nights in May 2024
Response from Front Desk Staff on 16 May 2024
Thank you for letting us know! We will update this information for the future. Happy you enjoyed your stay.

6/10 Okay

Alecia

Travelled with family, Travelled with group
Liked: Staff & service
Had 3 nights booked here. Once we arrived it seemed much more ran down than the pictures. Then the rooms had a bad smell. The beds were super comfy and it was fairly clean besides small spots on the comforter but the amount of crackheads surrounding the place made me cancel the last 2 days. Lots of police presence but not somewhere I’d feel comfortable walking around at night.
Stayed 1 night in May 2024
Response from Front Desk Staff on 16 May 2024
Hi Alecia, we do appreciate your feedback and can assure you that our guests comfort and safety is of our utmost priority. If there’s anyway we can accommodate your needs better in the future please let us know in advance, and again thank you for booking with us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blanca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Defiantly come back!
Stayed 1 night in May 2024
Response from Front Desk Agent on 18 May 2024
Hi Blanca, Thank you so much! We are happy you enjoyed your stay, we hope to see you again!

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service, property conditions & facilities
I enjoyed this property
Stayed 2 nights in May 2024
Response from Front Desk Agent on 18 May 2024
Glad to hear you enjoyed! Thank you for booking with us.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big park next to location
Stayed 1 night in May 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jetted tub in room. Very comfortable bed
Stayed 2 nights in May 2024
Response from Front Desk Agent on 15 May 2024
Thank you!

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 4 nights in May 2024
Response from Gm on 14 May 2024
Thank you

8/10 Good

Conley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and decor was nice. Everything worked and no complaints. My wife didn't like the look of the parking lot. We spent most of our time in the room and at the pool, which were both clean and well -maintained.
Stayed 2 nights in May 2024
Response from Gm on 14 May 2024
Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dulce, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were fast at responding and sending a repairman to our room when the A/C broke down.
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
Thank you for that!

10/10 Excellent

Cindy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once a month absolutely love the beds and sheets like sleeping on a cloud, it’s a great place can’t beat the price specials I get there’s only one minus… the pool should be open till midnight
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thanks for the feedback Cindy

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the suite!
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you so much Stephanie

6/10 Okay

Desmond

Liked: Staff & service
The property had stores close by. It was more older looking than i thought
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
Thanks for the feedback

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great pool and hot tub!
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Yes the pool is one of plenty ammenities we have here for you to enjoy. We welcome you backi anytime!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal.
Stayed 1 night in Feb 2024
Response from GM on 13 May 2024
Thank you

10/10 Excellent

Candace

Liked: Cleanliness, staff & service
FUN PLACE
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you

8/10 Good

George

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices and convenient location.
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you

8/10 Good

Rhyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent but saw bugs in the room
Stayed 3 nights in May 2024
Response from Gm on 11 May 2024
Thanks

10/10 Excellent

Adriana, denver

Liked: Cleanliness, staff & service, property conditions & facilities
After our flight was delayed and we got there at 2:30 am the front desk was soo sweet and made everything so easy smooth. We were in our room in no time ready to sleep.
Stayed 1 night in May 2024
Response from Gm on 11 May 2024
Thank you

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Very nice place! Hot tub was 🔥
Stayed 1 night in May 2024
Response from Hm on 11 May 2024
Thank you

10/10 Excellent

Cindy

Stayed 1 night in May 2024

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This place states "desert oasis"; not quite the oasis I had in mind. The place is older looking than portrayed. Staff was nice enough. The dust ruffle really needs to be removed and cleaned at some point. The chair in the room was stained and the material snagged. The wooden valence above the curtains had multiple chips/dings like it had been dropped. The ceiling light looked old, dingy, and yellow. I do have to say, it was quiet during our stay. After the initial use of our key, it would not work. We got replacements and it still wouldn't work. I guess for the price it was ok. It was just one night.
Stayed 1 night in May 2024
Response from Gm on 11 May 2024
Thank you for the feedback

2/10 Terrible

Michael

Disliked: Staff & service
This is the 2nd time these people made unnecessary charges to my credit card that never got reversed.
Stayed 9 nights in Apr 2024
Response from GM on 11 May 2024
We do apologize because Im thinking you weren't informed correctly, so you need to contact that 3rd party you booked your reservation through to explain you checked out early and if they will issue a refund. Thank you