Absolutely terrible location and thought the house had been "renovated" it was not much better. If you are used to back packing and hostels it may be passable if not DO NOT GO - ALSO FOR $26 AUD NIGHT CAN DO MUCH BETTER ABSOLUTE RIP OFF!!!!!
Do not be fooled by the photos - its at best a 3 star hotel - which if managed and kept in better condition would be great. Aside from the location - which is not far from the hotel and a popular beach area - it makes up with a great view a little. If it was cheaper - then you would expect it not to be great - breakfast is reasonable, with free internet...staff seem to care little for service or dealing with issues in the right way. There seems to be no passion for their hotel or service. If they maintained the rooms better - and leave them less worn looking - then they would be worth the extra money...
We were upgraded to the Umbak Villas which were completed only six months ago. The room was spacious and had everything you could ask for. Staff were excellent in every facet of the hotel. They were always friendly and courteous and couldn't do enough for you. My friend and I spent 10 days here and would be pleased to come back again with our husbands!
The rooms are quite big and clean. Bathrooms are in good shape. Unfortunately the staff doesn't really speak and understand english. We wanted a wakeup call and a booked taxi to the aiprt and asked several times for this. But we didn't get any wakeup call and the taxi was booked 5 min before we needed to leave for the airport. The breakfast was ok but not served on time.