For the price we paid (a heavy Expedia discount for a larger room) this hotel was fantastic. We much preferred this colonial style hotel to bungalows we've stayed in previously on langkawi. The staff really were excellent both generally and specifically with our 5 year old. I hope they are able to maintain the decor and facilities in the future as we would certainly return.
Absolutely terrible location and thought the house had been "renovated" it was not much better. If you are used to back packing and hostels it may be passable if not DO NOT GO - ALSO FOR $26 AUD NIGHT CAN DO MUCH BETTER ABSOLUTE RIP OFF!!!!!
We were upgraded to the Umbak Villas which were completed only six months ago. The room was spacious and had everything you could ask for. Staff were excellent in every facet of the hotel. They were always friendly and courteous and couldn't do enough for you. My friend and I spent 10 days here and would be pleased to come back again with our husbands!
The rooms are quite big and clean. Bathrooms are in good shape. Unfortunately the staff doesn't really speak and understand english. We wanted a wakeup call and a booked taxi to the aiprt and asked several times for this. But we didn't get any wakeup call and the taxi was booked 5 min before we needed to leave for the airport. The breakfast was ok but not served on time.