Reception

Reviews of Hotel Agora Juan de Austria

4 out of 5
Hotel Agora Juan de Austria
Juan de Austria, 5-7, Madrid, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 159 reviews" "
Rating 8 - Good. 88 out of 159 reviews" "
Rating 6 - Okay. 23 out of 159 reviews" "
Rating 4 - Poor. 5 out of 159 reviews" "
Rating 2 - Terrible. 3 out of 159 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ALBERTO

Stayed 1 night in Jan 2023

2/10 Terrible

REVA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing 4 star hotel
Not sure who gave out the stars, but this is a far cry from a 4 star hotel! Old dated decor, spotty internet, creepy linen and the list goes on
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in an excellent area. Excellent staff.
Good, traditional Madrid hotel in a great position. The Metro is accesible within a couple of minutes at Bilboa and Iglesia. For the airport, get on the underground at Alonso Martinez (Line 10) (10 minutes walk) and change at Nuevos Ministerios (Line 8 Pink). Alternatively, the taxi cost us 30 euros and took 20 minutes. There is a charming square nearby the hotel - the Plaza Olivide with small bars and cafes. There are many restaurants in the area and it is easy to walk into central Madrid in 20-30 minutes (Sol, the Retiro, Prado etc., etc.,). The room in the hotel was large and comfortable (apart from one set of noisy inconsiderate neighbours. The staff on reception were welcoming, helpful and professional. Breakfast is limited but perfectly adequate and of good quality and again the staff were excellent. Overall, this is a good hotel in an excellent area away from the busy centre which is easily accessed. We would recommend this hotel without hesitation..
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Jaime, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly hotel but don't use the room phone $$$
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good
We've stayed at the Juan de Austria several times over the past few years and it's always been spotlessly clean. Rooms are generously sized and the local area is convenient and quiet.
Stayed 1 night in Jun 2018

8/10 Good

Pete

Liked: Cleanliness, staff & service, room comfort
Juan De Austria
Five of us staying over for one night in two rooms. Staff charming and helpful. Hotel had a style of its own, in keeping with the name, but clean, comfortable and functional. Would stay again for sure.

10/10 Excellent

Duveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money, centrally located
Attended a Madrid conference and was able to attend via Metro which is a couple of blocks from the Hotel. The staff is very friendly and helpful and gave us excellent recommendations for local restaurants. The room was spacious and comfortable with all the amenities. We were able to store our luggage for 5 days when we went to Morocco. Great value for the money. Will definitely stay here again!
Stayed 4 nights in Mar 2018

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juan Juan
I had a very good stay at this hotel. The service was very friendly, the room spacious and the staff very helpful. The location is great for the priced paid. You can walk to many of the nearby attractions such as Retiro Park and the Prado museum. The hotel is also located close to Bilboa Metro station.
Stayed 3 nights in Nov 2017

8/10 Good

Sumita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff very helpful at all times
Stayed 5 nights in Aug 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very nice and clean and the included breakfast was very good
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jossemma, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place in Madrid...
I spent just a night at this place but I can say the people in charge are very friendly, the room spotless, very quiet neighborhood even with the location right at the heart of downtown Madrid... plenty of bars and small restaurants inside a walking distance. On top of this, place is easy to reach by bus or train... I recommend it.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

MR A S

8/10 Good

Gi, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff
Really enjoyed my 3 night stay at this hotel. The staff was great - very helpful with metro directions and answering all my questions. Room was quiet, clean and large for European standards. Very close to metro stop, but be aware that there are multiple exits at this station and you can come out a few blocks from the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Julie , yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access to the metro

10/10 Excellent

V, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff..
Nice hotel with really friendly & helpful staff. Close to metro station.

8/10 Good

Chaim

Liked: Staff & service
No English language channel on TV!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking Distance to Historic Center
Nice hotel in walking distance to city center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Frank, California

Basic well located
Spacious and clean room with a most reasonable price,

10/10 Excellent

Alejandro, México city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
This was a very good experience. It was my first time traveling alone and they treat me excellent

10/10 Excellent

sumeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Not Provided, Porthcawl

Liked: Cleanliness, property conditions & facilities, room comfort
Madrid weekend
Hotel, short walk from centre

8/10 Good

Christine, Wrexham, North Wales

Liked: Cleanliness, staff & service, room comfort
comfortable and very clean hotel.
Very comfortable hotel with friendly and very helpful staff available 24 hours on reception (very convenient if you have a late night). Extremely clean with towels being changed every day. Comfortable beds.

10/10 Excellent

michal, Ann Arbor, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, great location. Balcony (top floor) was a nice surprise.

8/10 Good

Derek, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price at well located comfortable htl
Very nice accomodation at a great price. Very helpful staff, especially the young blond fellow who helped me sort out a problem with the bank (I went to the BBVA nearby to withdraw 150€ -- the money didn't come out but it deducted it from my account). Very helpful staff and very comfortable room with good wifi. Many good restaurants in the area (you can get a 50% discount at Mousse or 30% at the excellent La Dispensa on Trip Advisor's The Fork), and it is really near to the Bilbao metro station, which is a quick 40" trip to Madrid's airport for only 5€.

6/10 Okay

mehmet , IST

Liked: Staff & service
Nice hotel for limited budget
The staff was very helpful. The location was nice. But the bed was terrible and furniture was old. If you have a limited budget, it os ok. Of you are looking for comfort, look somewhere else

6/10 Okay

Dan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice, clean hotel
We found the hotel to be clean and, for the most part, quiet ( a couple of instances of noisy guests in the hallway is bound to happen and not so often that any complaint would be justified). There were 3 adults and there were 3 beds and the one bed that looked like it had been added was incredibly uncomfortable. It was not a rollaway but was an actual bed but should be replaced with a more comfortable bed. The air-conditioning unit could barely keep the room cool enough.

8/10 Good

Isabel

Liked: Cleanliness, room comfort

8/10 Good

Jackie, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value located in a nice residential area.
We stayed here to be close to the synagogue and kosher restaurant. Loved the hotel. My only negative comment is that we had problems with the safe in the room.

8/10 Good

Esquilo , Mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general, I had a very good experience in this hotel. It is very well located, the staff was nice and I do not have any complain.

8/10 Good

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean basic, pleasant, NO pool but nice location.
Some websites say this hotel has a spa and pool. It does not, but the hotel has apparently been writing to travel sites to ask them to change description. Hotel is clean and basic, but we were really happy with the area. Plaza de Trafalgar is lovely and full of locals eating at decent restaurants, there is also a playground so it worked out well with 5 year old.

8/10 Good

don simon, henley UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet area pleasant
excellent if on your own and working not a family holiday

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Bilbao Metro stop
Great location to get to downtown Madrid. Friendly and accommodative staff. Attentive to special requests.

8/10 Good

Brian, san Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, value
Solid affordable option. Good neighborhood on north edge of city center, so many places walkable.

8/10 Good

juan, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near every thing
Good hotel grate location!!! The subway is 100 yards from the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AVA

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

santiago almeida

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
La cama muy mala
Stayed 1 night in Feb 2024

10/10 Excellent

Amparo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALTAMENTE RECOMENDABLE
Stayed 1 night in Feb 2024

8/10 Good

VICENTE

Stayed 1 night in Dec 2023

4/10 Poor

Alejandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Para el precio que tiene el alojamiento, la habitación no era muy confortable por la ventana, que daba a un patio interior y porque la TV no funcionaba
Stayed 1 night in Aug 2023

8/10 Good

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Alissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y el personal muy amable.
Stayed 1 night in Mar 2023

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentarios
Stayed 3 nights in Feb 2023