Interior

Reviews of Hotel Don Pio

4 out of 5
Hotel Don Pio
Avenida Pío XII, 25, Madrid, Madrid

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 196 reviews" "
Rating 8 - Good. 62 out of 196 reviews" "
Rating 6 - Okay. 11 out of 196 reviews" "
Rating 4 - Poor. 6 out of 196 reviews" "
Rating 2 - Terrible. 2 out of 196 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tradene

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not good
Unfortunately this hotel is not great. I’m unsure of the other ratings, especially those who remarked this hotel is quiet. All rooms face out into an atrium with a bar/restaurant. It was so loud in our room, we could hardly believe it. Everything echoed into our room, you could hear conversations and clanging of dishes late into the night, and then again early in the morning. Room itself was clean but uncomfortable bed. Location is across street from subway but it’s a long way into the museums, etc. We knew this when we booked this hotel- we waited to the last minute and there weren’t many other options, so we paid the inflated price for two nights here. Hard to imagine this is a four star hotel, it’s more like a two star. Wouldn’t stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and pretty and clean hotel which was conveniently located near a large supermarket which was very useful when the airline lost our luggage. Also conveniently located for the metro and bus. Walking distance to some nice restaurants and shops too.
Stayed 4 nights in Jun 2023

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

WEIQUN

Travelled with family
Liked: Cleanliness, staff & service
The hotel is across the street to the metro and a supermarket. However, it is 30 min metro away (1 transition) to downtown area. Most difficult part is it does not have the AC during the night that was pretty hot even in April. We cannot open the windows as it is close to a main street. Since it is not in downtown, most restaurants are not open for dinner till 8 or 8:30pm.
Stayed 3 nights in Apr 2023

8/10 Good

Ronald

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Virginia

Stayed 1 night in Sep 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Bernhard

Travelled with family
Liked: Cleanliness, staff & service
Stuck in time , but fit for purpose
Stayed 2 nights in Sep 2022

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel 10 minutes of the international airport. It’s a good option value for money.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kornél, Budapest

Liked: Cleanliness, staff & service, amenities
The hotel is located near a main road, but it has not an extreme traffic. Just in front of the hotel there is a metro station and bus station, so you do not need a car or taxi to get anywhere in Madrid fast, even at night. On the other side of the street there is an Alcampo (spanish Auchan), good place to buy things of everyday spanish life, not the ones sold for tourists. At Plaza del Peru - some minutes of walk - there are good restaurants. The hotel has a classic style, the rooms can be opened by key and not card. The building is new, but stylish, it resembles the old spanish ones, it uses the roofed patio as a dining room. Breakfast was fine. My room was cosy and big compared to an average hotel room. There are just small problems I should mention. First, sound proofing. Fortunately, there is a minimal traffic in the street at night, it does not disturb sleeping, the noises from the corridor or tubes are not too strong near the bed, however, the music played daytime from speakers in the ceiling of the corridor is sometimes disturbing, too loud. The bubble bath presented in the photos did not work. However, the staff was very kind and helpful. I booked the room with continental breakfast but there were buffet breakfasts - I did not had to pay any extra fee. The real estimation of the hotel is 4 1, one minus for the technical problems hoped to be repaired at the next renovation and one plus for the staff and the service that is better than expectable. Highly recommended.
Stayed 2 nights in Jun 2022

10/10 Excellent

Alina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how quaint the hotel was. The staff was absolutely amazing.
Stayed 1 night in Jun 2022

10/10 Excellent

Ricxardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide and luxuries rooms, royal breakfast. Highly recommendable!
Stayed 2 nights in May 2022

6/10 Okay

Eduardo

Stayed 3 nights in Apr 2022

10/10 Excellent

John

Stayed 2 nights in Apr 2022

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel might be off the beaten track, but it's across the street from a metro stop that goes to 2 main stops for transfers: Plaza Castilla and Avenida America. You can get anywhere in 15 minutes or less. The area has no energy or action, but who cares! And the property is beautiful in a simple, classical way. I'll come back.
Stayed 4 nights in Nov 2021
Response from Don Pio on 31 Jan 2022
Thank you very much Marlene. Waiting your next visit. Regads

4/10 Poor

JANET

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Don Pio on 3 Oct 2021
Gracias Janet por su visita y esperamos mejorar para la próxima. Saludos cordiales.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and charming old-school hotel with so much character, and a very accommodating staff. We enjoyed our stay, and would definitely stay here again.
Stayed 1 night in Jul 2021

10/10 Excellent

Roselyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay with you was wonderful. We loved the old world feel and your lounge/dining area is just the right combination of calm and friendliness. The staff was a delight. Only sorry we couldn’t stay longer.
Stayed 1 night in Mar 2021
Response from Don Pio on 9 Mar 2021
Thank you very very much dear Roselyn¡¡¡¡¡ A reall pleasure to host you with us. Waiting for your new visit to our hotel we wish you all the best¡¡¡

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful facility with a very helpful staff. The rooms was large and my wife and daughter fell in love. Many pictures were taken.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quaint great room and staff. Keep in mind it’s not close to city center if that’s important.
Stayed 3 nights in Oct 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location
Charming older hotel, quiet at night (no adjoining room noise), grocery store across the street and just five minutes from cafes, restaurants and the Metro
Stayed 2 nights in Oct 2019

10/10 Excellent

Karen, Oakland, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Through those doors is a beautiful atrium for sitting in comfy chairs to read, visit, or have a drink from the bar, which is at the other end of the atrium. The room was large and very comfortable. The hot water is good and hot, and the tub has very good grab bars and fixtures. Exceptionally convenient to metro and for shopping. Nice residential neighborhood. Superb staff! Highly recommend this hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Brendan, Leicester

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff at this hotel were courteous and friendly.The room was large and comfortable. The sheets and towels were changed every day. We didn't eat at the hotel but when we used the bar the staff brought out tapas with our drinks.
Stayed 3 nights in Oct 2019
Response from Hotel Don Pío on 8 Dec 2019
Dear Brendan, it has been a pleasure to have you with us. Kind Regards,

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across the road form Metro.
I arrived early in the morning into Madrid and it was great to be able to check in and have a lie down. It's close enough to Chamartin railway station.
Stayed 1 night in Oct 2019
Response from Hotel Don Pio on 8 Dec 2019
Thank you very much Liam. Hope to see you soon.

8/10 Good

Matt, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and relatively affordable option. It is in a slightly out-of-the-way neighbourhood near Chamartin station. Not much going on around the hotel, but it’s very convenient for Pio XII metro station. Room was very clean and comfortable, if slightly basic for the star rating. Staff exceptionally friendly and helpful. The bar area in the glass roofed atrium looked nice although I didn’t use the bar. Most of the rooms have no views to speak of, as the hotel is built on a narrow site with other buildings either side. Very comfortable for the price.
Stayed 1 night in Oct 2019
Response from HOTEL DON PIO on 8 Dec 2019
Dear Matt, Thank you very much for staying with us. Hope to see you soon. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was old world and felt elegant.. delicious food. Great show and water pressure
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and rooms are very good, comfortable. Hotel is Infront of metro station and super market, that's a great thing.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great customer service from the staff. They are very obliging and helpful. The rooms were very clean and quite large. The bed was extremely comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel don Pio was a winner
Excellent breakfast buffet was included in our price. The hotel is elegant and classy. The chick In was smooth and service was pleasing
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great within public transport to major sites. Just across, there was a huge supermarket Al Campo, which was great to have for breakfast and quick shopping. The staff was extremely friendly and accommodating.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Feels like home. near metro stop. Across street from large El Campo store. Everyone friendly.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The interior was very attractive. It was a little far from the city center.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and value for money. Clean, quiet and no problems
Stayed 5 nights in Apr 2019

10/10 Excellent

NING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Hotel Don Pío on 14 Jan 2019
Esperando su próxima visita, saludos,

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Hotel Don Pío on 14 Jan 2019
Esperando su próxima visita, saludos,

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from Hotel Don Pío on 14 Jan 2019
Esperando su próxima visita, saludos,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff
Very nice staff. The rooms are nice and big and I loved the fact that there were so many toiletries, often hotels in Europe do not provide enough of those. I like the lobby.
Stayed 2 nights in Nov 2018
Response from Manager on 27 Nov 2018
Thank you very much for your nice comment. We apreciate it a lot. Nice to host you with us. Hope to see you soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay while exploring Madrid
What a perfect location to see all of Madrid’s wonderful sights. The bus stop is practically at the front door, the metro station is directly across the street. Using one or both will get you into the cities attractions and the metro will drop you off at the airport terminal. The hotel itself is first class, service is great and the staff is very helpful. We really enjoyed our time at this hotel. One thing, the WiFi kept kicking us off line and was very weak. Could have been our distance from the router.
Stayed 4 nights in Nov 2018
Response from Manager on 27 Nov 2018
it is a real pleasure to host you with us. Hope to see you soon in Madrid¡¡¡¡ Best regards.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and the staff is friendly, efficient and very helpful.
Stayed 4 nights in Oct 2018
Response from Manager on 27 Nov 2018
Hello José, thanks a lot for your helpfull comment. Best regards

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, a supermarket just across the street, also a metro station across the street. Nice people at the front desk, tasty breakfast , ample and clean room
Stayed 3 nights in Oct 2018
Response from Manager on 27 Nov 2018
Thank you Omar. Nice to host you with us. See you soon.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break near Madrid city centre.
Perfect place for relaxing. Very quiet hotel. Right beside Pio XII metro and 150 bus route into city centre. Felt a bit awkward arriving in at 10.30 from Madrid city centre and looking for a drink. Though bar staff were very accommodating. It was so quiet we drank up and went to bed. Great to be able to leave luggage when we had an evening flight.
Stayed 3 nights in Oct 2018
Response from Manager on 27 Nov 2018
Thank you dear Ann for your comment. Best regards

10/10 Excellent

J, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to transport links & centre
The hotel is in a great location & just a few metro stops away from MAD airport. The staff were all friendly & helpful, especially the receptionist, she answered all our questions & was really nice. The breakfast is nice, variety of hot & cold items & the rooms are spacious. Would definitely recommend & stay there again if I was to go back.
Stayed 2 nights in Oct 2018
Response from Hotel Don Pio on 10 Oct 2018
Thank you very much. Waiting your next visit. Kind Regards

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Beautiful hotel, and located in close proximity to the centre. The Madrid Metro is right outside so access everywhere is simple. Done great places to eat locally but the hotel food is very good. The staff are so very helpful and certainly another hotel I would stay at again. NB the bar is amazing, aesthetically, worth seeing as is the whole of the main interior, looks brilliant. Oh, and this hotel is clean, great room service if you have OCD like my partner.
Stayed 3 nights in Jun 2018
Response from Hotel Don Pio on 10 Jun 2018
Thank you very much. Kind Regards

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in May 2018