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"It was just a great hotel overall."

"Great "

"Loved: - beautiful art-deco building retrofit into hotel, especially the lobby and elevator - minimalist room design - great view of downtown skyscrapers from room - rooftop pool, view - walkable to convention center Not a fan: - bed very low, hard, like a futon - rooftop restaurant food quality poor - ground floor restaurant never open - area near hotel very heavy with homeless people (less panhandling, more crazy and yelling)"

"Beautiful property with excellent staff and service. "

"Good clean place "

"People were very helpful"

"Nice beds"

"A great hotel with amazing staff. The courtesy bus to Universal Studios was awesome, but the hotel itself was walking distance (~10min). Complimentary water, drinkable in room coffee, comfortable and nothing was too hard for any staff member. As a family with 2 children, it was a fantastic hotel!!!"

"The front desk lady was awesome"