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out of 33 reviews
“Great trip ... loved the Hotel”
The refurbishment has now been completed and wow what a transformation. We had a marvellous stay and were looked after marvellously by the staff particularly in the new restaurant. I have stayed before when attending a work event but this time it was for pleasure and the service was great. The food in the new restaurant BORDEAUX was as good as our friends said and with the weather being so lovely we were fortunate to be able to take dinner outside on the terrace. Would certainly recommend this hotel and will be staying on our next visit to London.
“Amazing hotel with a great feeling”
What can I say? I really enjoyed my stay at this stunning hotel. You cannot fault the service or the luxury and elegant feeling you get as soon as you walk in the door. We stayed for one night as a treat to ourselves, and what a treat it was. We had afternoon tea in the Park Room which was my first experience of this. The sandwiches, scones and cakes were just wonderful, and the live pianist just made it so special. The hotel and its bedroom are all of the highest of standard, and have obviously just been upgraded/renovated. The bed in this hotel is by far the best bed I have slept in... It is soft yet firm, and absolutely huge! I will certainly be staying at Grosvenor House again and again, and will be recommending it to all my friends and colleagues as a great experience all round!
An expensive but brilliant place to stay. Rooms really comfotable and food good. Staff very friendly and very helpful.
“Exceptional hotel - a JW Marriott to be pround of”
This was my first stay at Grosvenor House since it rebranded to JW Marriott and it is certainly worthly of such a prestigious status. The hotel now seems to be fully renovated - a long time coming - but in my opinion well worth the wait. Our room was spacious, incredibly clean and felt warm and inviting with the rich fabrics and luxurious bedding (very Marriott!). Our friends were staying in one of the Suites - certainly worth the extra. Service throughout the hotel was faultless, very befitting of JW Marriott and we particularly enjoyed eating in Bord'eaux - can highly recommend for a leisurely brunch. I hope my travels bring me back to London soon.....
“Would definately go back”
Spend New Year in London staying at the Grosvenor House Hotel. Had a wonderful trip. Service was very efficient and the rooms very clean and comfortable. Probably the most comfy bed I have ever slept in. We had a very good room rate and would definately stay again.
“Excellent Hotel in Heart of London”
This an excellent hotel on at least a par with other five star hotels we have stayed in in Dublin, Berlin and Barcelona. It is very central to all the main sights, the shops of Oxford St, the theatres of Haymarket, Buckingham Palace, Hyde Park the Guards Museum and so on. All of the staff were pleasant and helpful. The rooms are well appointed and the beds are particularly comfortable. The fragrance of the freshly cut flowers in the lobby was also a nice touch.This is a great hotel and we hope to stay there again.
“Child Friendly, Luxurious and Welcoming”
What a friendly hotel! My wife and I went and stayed with our baby boy and the staff could not have been more accommodating. From providing a cot to heating up our baby food, they really could not have been more helpful - nothing seemed to be too much trouble. When we arrived the car was unloaded and parked for us in their garage and we were given a beautiful room - I think they have all been renovated and look stunning - with a huge bed and lovely marble bathroom. We had room service in bed while watching a movie. Again, really great service and the food was delicious - I had a steak sandwich and my wife had the risotto - both to be recommended. We had breakfast in Bord'eaux - it's a French brasserie with a fantastic terrace looking onto Park Lane and Hyde Park. It was sunny so we ate out there, having loaded our plates from the buffet!! Yes, we were spoiling ourselves!! Our only complaint was that our stay was too short - will be coming back for a long weekend soon.
“Definitely worth a stay!”
This hotel is exceptional! We stayed here before a weekend on the South coast and it was excellent from start to finish. The staff were courteous and friendly, the room and surroundings luxurious and food excellent. We particularly liked the French Brasserie Bordeaux. It serves very reasonable but delicious food. We even managed to sit on the terrace on Park Lane as the weather was good. Hadn't got anything planned but the hotel were very helpful in providing some suggestions and plenty in and close to the local area of Mayfair. In my opinion this hotel is great value! The hotel also provides valet parking which was particularly convenient for us.
“An Amazing Hotel”
I was amazed that Grosvenor House is such a beautiful and buzzing hotel in London. The last time that I been there was a lot of work going around the building and now it has been completed and a wonderful transformation. The feeling of space I got is seldom one gets in a hotel in London. The staff were so pleasant and helpful and made my family and I very welcome. The view of Hyde Park from my room was amazing and the room was so big and extremely comfortable, the bedding in particular - so cosy! I dined in the Park Room Lounge and the Afternoon Tea was amongst the best I have ever tasted and was surprised to see the Champagne selection they have in their Champagne Bar, too good to resist a glass to accompany Afternoon Tea. Despite having been to the hotel before, this was my first stay and would certainly recommend, as I will do to my friends and work colleagues.
Excellent food in restaurant, but pricey. Good proximity to Hyde Park (especially good if you like running). Carnaby St. is good for nearby shopping. Our room was very nice, albeit a bit small. Hotel is very clean and staff are very friendly.