Breakfast and lunch served, Portuguese cuisine

Reviews of Saboia

3.5 out of 5
Saboia
Rua Belmonte, 1, Cascais, COS

Reviews

8.0

Very good

Rating 10 - Excellent. 179 out of 649 reviews" "
Rating 8 - Good. 328 out of 649 reviews" "
Rating 6 - Okay. 100 out of 649 reviews" "
Rating 4 - Poor. 26 out of 649 reviews" "
Rating 2 - Terrible. 16 out of 649 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Edmar, Lisbon

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed and they give my money back yet.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything. The hotel was closed and they not give my money back yet!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nunes on 23 Dec 2019
Good afternoon, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place, cozy and comfortable stay, near to ocean the and train station
Stayed 7 nights in Nov 2019
Response from Nunes on 21 Nov 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019
Response from Nunes on 11 Nov 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2019
Response from Nunes on 11 Nov 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 5 minutes from Monte Estoril station. Very good restaurants close by.
Stayed 7 nights in Oct 2019
Response from Nunes on 20 Oct 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from Nunes on 18 Oct 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Joseph, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the reception by night was an extraordinary one. Very helpfull. Replied to all our questions and tried to solve our problem.
Stayed 2 nights in Oct 2019
Response from Nunes on 14 Oct 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Thanks for staying with us. Kind regards

8/10 Good

ed

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to cascais and very reasonable charges for the night. Parking is limited and ekevator is small. Overall a good place for sleepover.
Stayed 1 night in Oct 2019
Response from NUNES on 10 Oct 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Walter J.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but hotel needs restauration.
I enjoyed my stay at the Saboia hotel, especially because of its location. Estoril and Cascais are very beautiful and are definitely worth a visit. The hotel rooms need a paint job and the bathroom was a bit depressing. The pool was awful. It’s congigutation mad it impossible to do laps or to swim at all. No wonder it was always empty. Breakfast was Always the same. On a brighter note the Staff was very helpful. Nadia and Latina especially come to mind.
Stayed 4 nights in Sep 2019
Response from Nunes on 3 Oct 2019
Good evening, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know..

6/10 Okay

A

Liked: Staff & service
Disliked: Room comfort
Not quite worth the money
Stayed 1 night in Sep 2019
Response from Nunes on 27 Sept 2019
Good evening,, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know..

2/10 Terrible

Vladimir, Staten Island, NY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing that I liked was location. What I didn’t like: 1. The bedding wasn’t clean and had been ripped on the sides, 2. The shower holder was broken as well as the shower head, 3. The petals on the bed were artificial with the dirty glue on them, 4. The room was worn out and outdated and wasn’t worth of money we paid, 4. The promised parking had only 6 spots and was available only on the first day
Stayed 3 nights in Sep 2019
Response from Paulo Nunes on 27 Sept 2019
Good morning, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Paulo Nunes on 22 Sept 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Paulo Nunes on 21 Sept 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Got badly bitten by what I suspect was fleas or bed bugs When showed bites to manager they moved us next day A rat was seen at the pool today Staff so nice but needs cleaning and maintenance
Stayed 7 nights in Sep 2019
Response from Paulo Nunes on 19 Sept 2019
Good morning, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Paulo Nunes on 17 Sept 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, staff were really nice and helpful, room was clean and had a lovely view, breakfast was great. Would definitely stay here again.
Stayed 4 nights in Sep 2019
Response from Paulo Nunes on 12 Sept 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Paulo Nunes on 10 Sept 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Estoril.
Good location in Estoril, located by a little square. There is a tiny convenience store, a restaurant and a bakery around the square. The swimming pool is in the sunshine all day.
Stayed 2 nights in Aug 2019
Response from Paulo Nunes on 1 Sept 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location between Estoril and Cascais and offered up a simple and easy place to stay. On our second night, we found 2 live bed bugs in our bed. It did not appear to be an infestation and the hotel immediately gave us a new room. We also noticed the old room being treated. Of course it was not ideal, but they are a problem in Lisbon (and any big tourist city) so do check your room in any hotel you may stay at as it is tough for any hotel to fully control.
Stayed 2 nights in Aug 2019
Response from Paulo Nunes on 3 Sept 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Sure, the bathroom wasn't renovated yesterday but so what. Great shower, pool area fabulous and a usable fitness room. Generally helpful staff. It's not 5* but doesn't claim to be. I wouldn't pay the claimed rack rate (E260 in summer) but at the rate we paid it was a bargain. Recommended
Stayed 3 nights in Aug 2019
Response from Paulo Nunes on 28 Aug 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location between both Estoril and Cascais. Near to the beach and Monte Estoril train station (so easy and cheap to get into Lisbon for the day)
Stayed 7 nights in Aug 2019
Response from Paulo Nunes on 24 Aug 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Very much liked the waiter; however, we had problems with the cleaning lady and assistant manager.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Paulo Nunes on 12 Aug 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a stain on my bed underneath my pillow. Door to the balcony was broken. Shower head was floppy and didnt stay still. I stayed 1 night because I was exhausted and left the next afternoon. Despite this they would’t refund me the correct amount and triend to charge me for two nights (why would I stay another night if there was a stain in my bed). Breakfast was mainly average but had stale, hard bread and burnt coffee. Staff were nit friendly at all really. DEFINATELY not value for money, and I would suggest you stay at the Somewhere Guesthouse Estoril instead. Nice hotel, nice staff, nice breakfast, cool pool area and sun bathing area, beautiful looking rooms and showers.
Stayed 7 nights in Jul 2019
Response from Paulo Nunes on 7 Aug 2019
Good afternoon, We’re sorry you were unhappy with your stay. We’ll work hard to fix the issues you experienced. Thank you for letting us know..

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel has great views over coast line and it is in a really good location. However, the hotel is in need of refurbishment with the rooms looking quite tired. The towels had holes in them and the bathrooms could have been cleaner. This pictures on the website do not give a true reflection of the size or standard of the rooms. The breakfast was basic but acceptable.
Stayed 5 nights in Jul 2019
Response from Paulo Nunes on 6 Aug 2019
Good morning, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Paulo Nunes on 5 Aug 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, very helpful great location to beach and shops
Stayed 7 nights in Jul 2019
Response from Paulo Nunes on 2 Aug 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a great view and the breakfast was excellent.
Stayed 3 nights in Jul 2019
Response from Paulo Nunes on 4 Aug 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Paulo Nunes on 31 Jul 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely boutique hotel. Definitely recommend the sea view rooms. Much more spacious too
Stayed 7 nights in Jul 2019
Response from Paulo Nunes on 31 Jul 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Paulo Nunes on 30 Jul 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saboia Estoril was a lovely, small hotel with pool and rooms with sea views. It is conveniently situated in Monte Estoril, next to a lovely small park where locals meet and walk their dogs. There was an little antiques fare one day. It is close to the sea and easy to walk to Cascais along the sea front, or catch the train. The communal areas have been recently renovated, there are some bits that show the age of the property, but these are minor and certainly didn’t detract from our stay. There is a lovely small pool with sun loungers and a sun terrace. The breakfast was really nice.
Stayed 4 nights in Jul 2019
Response from Paulo Nunes on 28 Jul 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Paulo Nunes on 17 Jul 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2019
Response from Paulo Nunes on 26 Jun 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Great location, quiet area Easy access to Lisbon
Stayed 6 nights in Jun 2019
Response from Paulo Nunes on 17 Jun 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019
Response from Paulo Nunes on 15 Jun 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 11pm, 3 hours late due to flight delays. We hadn't eaten and asked for directions to a restaurant. To our disbelief the recepecionist ( Sandra) took us in her car to Cascais and pointed out where we could eat. What a welcome!!!!!!
Stayed 7 nights in Jun 2019
Response from Paulo Nunes on 15 Jun 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good staff was good but i found that i bought a small bottle of water and put the bill to my room when i went to pay they charged me €7.50 wish i thought was a bit expensive
Stayed 3 nights in Jun 2019
Response from Paulo Nunes on 15 Jun 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy hotel with nice pool!
We stayed there as a last night before our flight home and we didn’t want to stay in Lisbon again. Nice hotel, not many restaurants close by but in Cascais nearby there’s a lot.
Stayed 1 night in May 2019
Response from Paulo Nunes on 2 Jun 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in May 2019
Response from Paulo Nunes on 26 May 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in May 2019
Response from Paulo Nunes on 26 May 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frienly staff,very good location the only thing not good was limited parking.
Stayed 10 nights in May 2019
Response from Sandra Castanheira on 20 May 2019
Thank you for your opinion, its very important to us.

4/10 Poor

mme

Disliked: Cleanliness, property conditions & facilities
Don’t go here
Hotel was very much out of date and not clean. The towels in our room were so shoddy I would not use them to scrub my floor. Hotel had odor of cheap perfume - obnoxious. Mirror (about 10x10”) was at waist level. Bathroom tiles needed to be scrubbed And room Decour looks like a 60s installation.
Stayed 1 night in May 2019
Response from Sandra Castanheira on 10 May 2019
Good Night, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thank you for letting us know..

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The property claims to get a 5.0 rating on Expedia which is hard to believe. It is OK, nothing more. The rooms are worn, the balcony doors do not close easily or lock, the hotel needs maintenance and then it is a bit more than ok.
Stayed 5 nights in Apr 2019
Response from Paulo Nunes on 4 May 2019
Good morning, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Location was very good. Staff excellent. Rooms small and dated. However good value for money
Stayed 7 nights in Apr 2019
Response from Paulo Nunes on 30 Apr 2019
Good morning, Thank you for your feedback, because only then can we improve our services. Kind regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019
Response from Paulo Nunes on 28 Apr 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small and friendly, in a great area ,train station 5 minute walk 30 minute ride into centre of Lisbon ,breakfast had everything you needed ,cannot fault this hotel ,or its staff
Stayed 4 nights in Apr 2019
Response from Paulo Nunes on 6 Apr 2019
Good morning, Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Leonid

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from Paulo Nunes on 3 May 2019
Good Morning, Thank you in advance for your feedback, because only then can we improve our services. Thank you