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Grande Pensão Alcobia

3.0 star property
Travelers can unwind with a drink at the welcoming hotel bar or step out to discover Lisbon's historic treasures just moments from the front door.

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Grande Pensão Alcobia offers a convenient base near Rossio Square and the Castle of São Jorge. Guests enjoy practical amenities like on-site laundry and car rental services. The hotel bar is a relaxing spot to unwind, and free in-room WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Room options

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Showing 5 of 5 rooms

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, soundproofing

Twin Room

7.0 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, soundproofing

Double Room

8.0 out of 10
Very good
(6 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout curtains, soundproofing

Triple Room

7.2 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room, City View

Superior Double Room, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, City View

7.0 out of 10
Good
(7 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Lisbon City Center, a neighbourhood in Lisbon, Grande Pensão Alcobia is in a shopping district and near a boardwalk. Castle of São Jorge and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Oceanarium, a top attraction not to be missed. Visit our Lisbon travel guide
Map
Rua Poço do Borratém 15, Lisbon, 1100-408

What's nearby

  • Castle of São Jorge
    Castle of São Jorge
    2 min walk - 0.2 km
  • Figueira Square
    Figueira Square
    2 min walk - 0.2 km
  • Rossio Square
    Rossio Square
    3 min walk - 0.3 km
  • Santa Justa Elevator
    Santa Justa Elevator
    5 min walk - 0.5 km
  • Avenida da Liberdade
    Avenida da Liberdade
    10 min walk - 0.9 km

Getting around

  • Praça da Figueira Stop
    1 min walk
  • Rossio Station
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    28 min drive

Restaurants

  • Casa das Bifanas
    2 min walk
  • Bifanas Solar da Madalena
    1 min walk
  • Jardim Mundial
    2 min walk
  • Manjerica
    1 min walk
  • RoofTop Hotel Mundial
    2 min walk

About this property

Grande Pensão Alcobia

  • Hotel near Rossio Square
  • Castle of São Jorge and Santa Justa Elevator are located near Grande Pensão Alcobia, which provides laundry facilities, car hire on-site and a bar. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), smoke-free property and a front desk safe
    • A lift, luggage storage and tour/ticket information
    • Laundry services, a 24-hour front desk and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Grande Pensão Alcobia offer perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and hairdryers
    • 32-inch TVs with cable channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.00 for adults and from EUR 4.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 8976

Frequently asked questions

Is Grande Pensão Alcobia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grande Pensão Alcobia?

Grande Pensão Alcobia doesn't offer parking.

What time is check-in at Grande Pensão Alcobia?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grande Pensão Alcobia?

Checkout is at 11:00 AM.

Where is Grande Pensão Alcobia located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Figueira Square, Rossio Square and Santa Justa Elevator. Avenida da Liberdade and Castle of São Jorge are also within 10 minutes. Praça da Figueira Stop and Martim Moniz Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grande Pensão Alcobia Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 184 out of 740 reviews
Rating 8 - Good. 335 out of 740 reviews
Rating 6 - Okay. 162 out of 740 reviews
Rating 4 - Poor. 40 out of 740 reviews
Rating 2 - Terrible. 19 out of 740 reviews

Reviews

Verified

8/10 Good

Edner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair breakfast, staff super polite and friendly
Stayed 3 nights in May 2026
Verified

10/10 Excellent

ANNE TONI KARLAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 5 days/4 nights while we were in Lisbon. All the staff are really nice, Melena from front desk was really friendly, bubbly and nice as well as the staff at breakfast. The views of our bedroom was beautiful, and all amenities were great. Highly recommend staying here!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Room was clean and housekeeping did a great job, no smell. Bathroom showed a bit of wear but nothing unexpected for this star hotel. Area was fantastic with lots of places to explore. No scary streets and close to a grocery as well.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, bed made nightly. Great Hotel.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Liubov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They has good internet. Breakfast was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Easy check in and check out. Very clean and modern.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly
Stayed 3 nights in May 2025
Verified

6/10 Okay

Sarah

Liked: Staff & service, amenities
We had a good stay here. The building is older, but lots of character and good location. The staff was lovely and breakfast was great!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Christine

Liked: Cleanliness
The room was basic, comfortable and clean. The service was fine. One problem was the intermittent lack of wifi on my floor. I often had to go to the rather small lobby to be able to get the internet.
Stayed 13 nights in Nov 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, charming hotel

Good location right near a piazza with lots of food options. Near #28 tram stop. Grocery store nearby too
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent

Location is great, comfortable room.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Great location, but was noisy from outside
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel are very good. The area is very provincial, “hood”, and its residents are just living their lives 👍 The hotel location is EXCELLENT for quickly getting to ANYPLACE you want or need to be 👍⭐️⭐️⭐️⭐️
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were all very unique. The friendliness and helpfulness of the staff really stood out! The breakfast they delivered to our room was excellent! It is located up a steep hill but it’s near the university and has wonderful views.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel centrally located

Great hotel in a very central location. For the price the room was great and I felt very safe there on my own. There was always someone on reception I’d I needed them and they let me into my room early which I was very happy with. Easy to get to the metro in about 3 mins.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Clean space.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms cause of water kek as courtesy they comes us doing a bag of laundry Room to store luggage in between stays was convenient, staff friendly and helpful,
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very clean.

Our stay was absolutely wonderful. The staff were exceptionally kind and helpful, making us feel welcome throughout our visit. We were delighted with the beautiful view from our balcony, which added a special touch to our overall experience. The only downside was the absence of a "Do Not Disturb" sign, which unfortunately led to my partner being woken up by room service while he was unwell. Despite this minor inconvenience, we thoroughly enjoyed our stay and would highly recommend this hotel.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities
Great location, off the tourist track, yet minutes from all one wants to see in old Lisboa. Can't beat the location. Our room was "city view" - looked onto derelect buildings, but that's what made it quiet. Anyway, the views were right around the corner - sights of old Lisboa, monuments, churches, walk or cable cars, cafes, restaurants - loved walking everywhere. Put your cell phone down and just walk!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very helpful staff at the reception. Excellent location - easy for Uber pick up - parking lot an opposite the entrance, easy for trams, metro and plenty of dining options. Very clean, nice breakfast, relatively quiet (mind you are in the middle of the city). There are a few flights of stairs before you get to the lift, so not very suitable for people with reduced mobility. But great experience overall and definitely would stay again.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon

Great location to Metro, bus and train and old part of city. Lots of eateries and shopping. Loved all the outdoor cafes. Great breakfast. Friendly staff. Elevator starts on 2nd floor so a few stairs coming up. Staff will help. Would return.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No plug for tub, 1 of 2 shower doors missing, a/c sounded like a small engine. Very noisy. The bright spot was reception, very welcoming and location great for getting around.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Short Break in Lisbon

A very friendly and helpful staff, basic hotel but well situated for the centre of Lisbon and easy to get around. Metro station Rossio close by and journey to airport by metro was 35 minutes. The hotel reception was reached by a flight of stairs and a further flight of stairs to the access lift for rooms above. Breakfast was continental at 8 euros each and plentiful. A bagage room is available to leave suitcases on departure days.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service
Hotel close to areas of interest. On booking should have mentioned stairs and not suitable for anyone with mobility issues… to reception 12 steps, from reception to first floor to get lift was 28 steps. Lift broke down once and had to walk down stairs from 4th floor. This prevented me on going out on occasions as I couldn’t face returning to have to go up 40 steps. The staff, cleaners and breakfast were wonderful. But due to my arthritis this hotel was a huge challenge.
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Hotel location is good. Main issue is that although property has a lift you have to climb 2 flights of stairs to get to it. I think this should be made clear when booking. We specifically booked a hotel with a lift as climbing stairs is difficult, Also room only had 1 electrical plug so we had to take turns charging devices. Finally the internet did not work on the last day.
Stayed 4 nights in Feb 2025