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"The staff at this hotel are incredibly kind and helpful. The hotel is clean and has decor that I thought was very cool. The bed and pillows were very comfortable. I had plenty of coffee in my room. Best of all, the staff members were kind to Josie cat, my travel companion - she got a lovely gift AND an offer for the hotel to provide her with a litter box. I loved it here."

"We especially liked the roof top pool. Made it very special. The room service is excellent. Friendly and helpful staff."

"Professional and pleasant staff. Clean and spacious rooms and with little noise from the outside. The rooftop bar is nice and the pool and spa area on the 3rd floor is very nice although the corridors leading to the area could do with some freshening up. The hotel is big and busy, but it never felt crowded and we did not have to wait for long for assistance. "

"Very friendly and helpful staff. In a relatively quiet and high end part of town away from crowds of tourists "

"allowed an early check-in, late check-out and upgraded my room"

"Great staff helpful "

"The hotel is clearly in need of some refurbishment, but the rooms were clean, large and comfortable. Soundproofing is imperfect. Staff was very friendly."

"Concierge service was great. They offered great suggestions on how to maximize our time in Lisbon."