Siraselviler Caddesi No 37/1, Taksim, (near Belgium Consulate), Istanbul, Istanbul
Reviews
6.4
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There was a smell of sewage in the rooms. All day and night noise. You hear an ambulance all the time. There is no Wi-Fi in the rooms. The hotel does not have a lobby, they just rented it to a restaurant. Small rooms. And at the end of the stay they wanted to charge us for every wash of towels.
The beds were horrible. The manager was rude and changed our 4-person room to a 3-person one for a couple of days one of us did not show up even though we had paid for it.
We could not get any sleep due to the horrible old mattress. Towels were wet, staff were all nice, but the manager was not.
Smoking right in front of the hotel entrance was really bad
This is ok for smokers
Smoking is very common in whole Turky nobody cares.
Hotel staff was very friendly.
It was the worst hotel I have ever stayed in. Uncooperative staff and extremely dirty room. The place felt unhygienic and had bed bugs. I had to rush out early in the morning
Hotel is friendly, comfortable & convenient being situated just off Taksim Square. My only grumble was that breakfast was very basic & simple with little choice (nothing hot) and didn’t even include any fruit juice to drink.
They have the worst staff at the hotel, staff aren’t friendly. They don’t allow anyone to move freely like any other hotel, their English is f**ked up.
This Hotel Maximum 1 star and the staff and team not professional and about the breakfast i you need to go to another Hotel to tack your breakfast and if you are with family its a big problem and no comment why i told that
The staff barely knows how to communicate in English specially the receptionist with the day duty. I took my PCR from the hotel and he didn’t give me the PDF when I asked for it multiple times even though he had it in front of me and misbehaved a lot.
Muhammad Umar
Stayed 6 nights in Jun 2021
Response from Taksim Star Hotel on 22 Jun 2021
Dear Umar,
First of all Thank you for staying Taksim Star Hotel.
On PCR company you have QR code and also we always print two copies from test result. We did not understand why NOT given. What can we do your Pcr result.
If the result did not reached us we can not give but after reached we give it to you. So we really did not understand what is wrong about it.
Have a nie day
Location and value were the main reason for me to choose this hotel. Although there were other hotels in the vicinity, this hotel provided the basics for my needs.
Thanks a lot for a staff they were very helpful for me . I will come againe for sure. Room was big with beautiful view off Istanbul
Milena
Stayed 1 night in Feb 2021
10/10 Excellent
Khaled
4 Jan 2021
Khaled
Stayed 7 nights in Dec 2020
Response from Taksim Star Hotel on 14 Jan 2021
Dear Khaled,
Thank you very much for your kind feedback. We are very happy to host you and have enjoyed your stay with us here in Taksim Star Hotel. Please come back again soon! Best regards from all of us here
8/10 Good
Verified traveller
Travelled with family
29 Nov 2020
Liked: Cleanliness, staff & service
The Hotel is quite enough for a short stay & has a perfect location
Verified traveller
Stayed 4 nights in Nov 2020
Response from Taksim Star Hotel on 14 Jan 2021
Dear Guest,
Thank you so much for finding time to rate our hotel. We are really glad to know you have enjoyed your stay and our service. It was a joy to have you here with us and we hope to have a chance to welcome you again. All the best from us
The staff were impolite and rude
It was a terrible experience
The room was dirty
I booked a single double bedroom bed and they gave me two single beds and when I asked to change the room they didn’t change it and I had to stay on it for the night
I had to go to another hotel to have breakfast
The room was very dirty and cold and there was no warming at all
The last day they kept on knocking on my door to check out before the check out time
Overall it the worst experience I have ever had in a hotel in my whole life
Bathroom smelled like sewerage
TV did not work properly
Semen stain on couch cushion
Advertised breakfast but was told to go down the road to get it, we ended up skipping
Asked if we could pay to stay 2 more hours, was told hotel was fully booked (it wasnt, not by far)