Değerli Misafirimiz,Konaklamanız için Sürmeli Hotel İstanbul’u tercih ettiğiniz ve vakit ayırıp değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Misafirlerimizden gelen olumlu ve olumsuz bildirimler kendimizi geliştirme ve iyileştirme adına bizim için çok önemli olup, titizlikle değerlendirilmektedir.

Dear Valuable Guest;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay.We look forward to welcoming you back in the nearest future...

Dear Mineh;We are truly sorry to hear that your Surmeli Istanbul experience was not satisfactory. Our guests are our biggest asset at Surmeli.We will do our best to prevent it from happening again.Thanks

Dear Sulaıman;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Merhaba Mehmet Bey;Değerlendirmeniz için çok teşekkür ederiz.Konaklamanızdan memnun kalmış oldugunuz görmek bizleri de mutlu etti.Hizmetlerimizi geliştirmek için çalışmaya devam edeceğiz.Sevgiler..

Dear Aisha;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Dear Hamıd;Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Dear Ayman; Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Dear Hussein; Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Dear Mohamed; Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future... Best regards,

Dear Frank; Thank you very much for sharing this post regarding your stay. I'm happy to read that you enjoyed your time with us. I regret to learn about your discomfort. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring you back to Istanbul in the future, I would love to recuperate your trust in Surmeli İstanbul Thanks

Dear Sir; Thank you very much for sharing this post regarding your stay. I'm happy to read that you enjoyed your time with us. I regret to learn about your discomfort. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring you back to Istanbul in the future, I would love to recuperate your trust in Surmeli İstanbul

Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Dear Hadi; Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Merhaba Ercihan Bey; Sürmeli Istanbul'u tercih ettiğiniz için teşekkür ederiz. Hizmetlerimiz ile ilgili nazik iltifatlarınızın bizlere büyük mutluluk verdiğini bilmenizi isteriz, değerli görüşleriniz tüm Sürmeli Hotel çalışanları için motivasyon kaynağı olmuştur ve en yakın zamanda tekrar “Hoşgeldiniz” diyebilmek dileğiyle…

Merhaba Enes Bey; Değerli Misafirimiz, Konaklamanızın güzel geçtiğini ve servislerimizden memnun kaldığınızı öğrenmenin bizleri çok mutlu ettiğini bilmenizi isterim. Gelecekte aynı fırsatı tekrar yakalamak dileğiyle... Teşekkürler

Dear Ethel; First of all, thank you for your comments. Our hotel has made Christmas tree and decorations for the New Year's period, both in the entrance, lobby and restaurant areas. Our hotel is at the service of our guests with the Ruga Restaurat a la carte menu, which consists of Turkish and international cuisine, every day until 11pm. Lobby bar is at the service of our guests with its warm atmosphere until late hours. Receptin and Guest Concierge Service is open 7/ 24 hours.. Sauna, Turkish Bath, Steam Bath, Gym units are offered to all our guests as free entry and use. Our guests are also offered massage options in this area. Our hotel is a local brand with the "Safe Tourism" certificate during the pandemic process and is a 5-star hotel. It is always our pleasure to welcome you in the best possible way. Thanks

Dear Guest, First of all, thank you for your opinion. Our hotel is at the service of our guests with the Ruga Restaurat à la carte menu, which consists of Turkish and International cuisine, until 11pm every day. Room service is also available until late. Receptin and Guest Concierge Service is open 7/ 24 hours. Requests and complaints from our guests are immediately evaluated and responded to. Sauna, Turkish Bath, Steam Bath, Gym units are offered to all our guests as free entry and use. Our guests are also offered massage options in this area. Our hotel rooms are approximately 25 m2 in size, have a view of the city, are modernly decorated, have orgonomic beds and are used in 5 star hotels. TV, minibar, bathroom products and daily housekeeping cleaning service are provided. There are also meeting and banquet facilities in our hotel, and the needs of our guests in this direction are met. We are sorry that we could not satisfy you in this stay. We hope to have the opportunity to welcome you even better in your next stay.

Dear Talha; Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future... Best regards,

Dear Mustafa; First of all, we would like to apologize for the inconveniences you experienced. You can be sure that we will do our best not to repeat it. Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it.

Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it. Best Regards

Dear Ali ; Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it. Best Regards

Dear Nargiza; Thank you for sharing your feedback. Your feedback is very valuable to us. We will do our best to fix it. Best Regards

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future... Best regards,

Dear b175, Thank you very much for sharing this post regarding your stay. I'm happy to read that you enjoyed your time with us. I regret to learn about your discomfort. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring you back to Istanbul in the future, I would love to recuperate your trust in Surmeli İstanbul Best regards,

Dear Sir or Madam, Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future... Best regards,

Dear Guest, Thank you very much for sharing this post regarding your stay. I'm happy to read that you enjoyed your time with us. I regret to learn about your discomfort. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring you back to Istanbul in the future, I would love to recuperate your trust in Surmeli İstanbul

Dear Surmeli Guest, We are truly sorry to hear that your Surmeli Istanbul experience was not satisfactory. Our guests are our biggest asset at Surmeli. Our guests are our biggest asset at Surmeli. I am not sure if your travel plans will bring you back to Istanbul in the future, I would love to recuperate your trust in Surmeli İstanbul

Dear Guest, Thank you very much for sharing! It is a great pleasure to read that you were happy with your decision and you enjoyed your stay. We look forward to welcoming you back in the nearest future...

Dear Valued Guest, Thank you for sharing your feedback with us. We are sorry that we did not meet your expectations totally. We would like you to know that we vantilate our bathrooms often and our rooms are cleaned with the cleanig equipments which are relevant on hygiene standarts and we ensure decontamination, however we value a lot your comments and once more our vantilate system will be checked properly. Please be ensured the system will be controlled and required sensitivity will be shown. We are also glad to inform you that our air conditioning sysyem has just been renovated and all the floors has seperate AC units with adjustable attribute including heat and cold modes. In case of different demands by reason of seasonal transitions we are always able to change the room to another floor which match your expectation. We look forward to welcome you again in our hotel. Best Regards

Dear Valued Guest, Thank you for taking time to complete the guest satisfaction survey. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees and also your suggestion about the breakfast time. We also look forward to welcoming you back to Surmeli Istanbul Hotel. Best Regards

Dear Valued Guest, Thank you for choosing Surmeli Istanbul Hotel during your stay in Istanbul. It was a pleasure to host you and we are sorry to hear that we could not meet your expectations. We view your feedback as a crucial opportunity to refresh and improve our services at all levels.We hope that you will visit us again and give us an opportunity to perform to reach your expectations. Best Regards