Dear Oksana,Thank you very much for your rating.We wish to have you here with us in the nearest future for a Five-Star Stay!Kind regards,Guest Relations Department

Dear Neil,First of all thank you for taking your time to evaluate your recent stay at Hilton Istanbul Maslak.Thank you for your review .We look forward to have you back with us in the nearest future.Best Regards,Eda SahinGuest Relations Agent

Dear GuestWe're sorry we couldn't make you happy. Unfortunately, as far as I understand ;you were unhappy that you forgot your bag in the taxi you took on the way to our hotel, and that the taxi driver, whose license plate number we have determined from our cameras and was reached in order to help you completely in a good deed and later on when he came back to our hotel to deliver your bag to you,I believe that you have found that taximeter fee unacceptable . But unfortunately, this is a subject that has nothing to do with our hotel and we have no say in it. Nevertheless, we are glad that you found your bag. In addition, we have a total of 12 English channels in order to provide you with the best service. We would like to apologize that you were not satisfied with your stay and that you experienced any inconveniences or delays in our services.We truly hope to welcome you again and provide you with better services to make you comfortable.Kindest regards,

Dear Mohammad,First of all thank you for taking your time to evaluate your recent stay at Hilton Istanbul Maslak.Thank you for your review and comments.We look forward to have you back with us in the nearest future.Best Regards,Taylan KurtGuest Relations Agent

Our valuable guest Ms.Erika,Thank you so much for your kind comment.We are glad you were pleased with your accomodation at The Hilton Istanbul Maslak.Looking forward to welcoming you again.Kindest regards from all of us.

Dear Valuable Guest,First of all we would like to thank you for choosing the Hilton Istanbul Maslak during your visit to the city,We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Also, we would very much like to hear your thoughts regarding the areas which has been scored low by your side in order to upgrade our service everyday to provide the service you worth to next time.Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.With our best regards,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city, and for giving us your opinion through the Hilton Guest Satisfaction Questionnaire. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youSincerely yours,

Dear Valuable Guest,We have received the survey you completed following your stay at the Hilton Istanbul Maslak, which describes your experience while you were with us. It was very disappointing to note that you were somewhat dissatisfied with your overall experience, as normally we are proud of our ability to meet & exceed our guest’s expectations. We apologise for any inconveniences which may have been caused.We would like to assure you that we have taken your overall comments seriously, and they have been forwarded to the relevant departments for their review and action.Thank you very much for your feedback which has enabled us to monitor our standards and the service we provide. We would like to have another opportunity to restore your faith in our hotel and the Hilton as a brand, and hope that we will be able to welcome you back to Hilton Istanbul Maslak in the not too distant future.

Dear Valuable Guest,Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak ! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience.The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely.We do look forward to welcoming you and your family back soon on many occasions.With our best regards to your city ,

Dear Valuale Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city,We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank you

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city,We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youSincerely yours,

Dear Valuable Guest,We have received the survey you completed following your stay at the Hilton Istanbul Maslak, which describes your experience while you were with us. It was very disappointing to note that you were somewhat dissatisfied with your overall experienceUltimately, you serve as the best quality auditor and therefore I would appreciate it if you would be so kind to provide some more details regarding the stay experience so we will be able to optimize this. If you need any request or assistance regarding your past or future reservations, please do not hesitate to contact with us. We sincerely hope to host you again in the near future with the service you worth to.Thank youKindest Regards,Ebru KUFKURAN

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city, and for giving us your opinion through the Hilton Guest Satisfaction Questionnaire. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youSincerely yours,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city, and for giving us your opinion through the Hilton Guest Satisfaction Questionnaire. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youSincerely yours,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city, and for giving us your opinion through the Hilton Guest Satisfaction Questionnaire. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youSincerely yours,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city, We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Thank you Sincerely yours,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city, We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Thank youSincerely yours,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city,We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youSincerely yours,

Dear Valuable Guest,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city.We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youKindest regards,

Dear Azat,First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city.We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions.Thank youKindest regards,

Dear Valuable Guest,Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience.The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely.We do look forward to welcoming you and your family back soon on many occasions.

Sayın Volkan Bey,Öncelikle Hilton Istanbul Maslak’ı tercih ettiğiniz ve anketimize değerli vaktinizi ayırdığınız için çok teşekkür ederiz.Konaklamanızdan memnun kalmanız bizler için çok önemli olmakla beraber hepimizin birincil önceliğidir. Siz değerli misafirlerimizin önerileri ve kalış deneyimleri bizim servis standartlarımızı yükseltmemize katkı sağlamaktadır. Bu nedenle değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Değerli yorumlarınız departman müdürlerimizle paylaşılacak ve dikkate alınacaktır.Sizleri tekrardan otelimizde ağırlamak ve aynı memnuniyetinizi sağlamak isteriz. Geçmiş ya da gelecek olası konaklamalarınızla ilgili yorum, istek veya önerileriniz olursa benimle iletişime geçmenizden memnuniyet duyarım.Saygılarımla,

Dear Valuable Guest, Very warm greetings from Hilton Istanbul Maslak! Thank you for taking the time to review your stay and your feedback, as they are very valuable for us to improve our level of service. Your feedback will be forwarded to all departments to continue the level of service. Thank you so much for providing such lovely feedback. We would like to apologize for the inconvenienced area. We have taken notes about the areas that we got lower scores . It will be shared with related departments for their action. If you need any request or assistance regarding your past or future reservations, please do not hesitate to contact with us. Thank you Kindest regards,

Dear Valuable Guest, Very warm greetings from Hilton Istanbul Maslak! Thank you for taking the time to review your stay and your feedback, as they are very valuable for us to improve our level of service. Your feedback will be forwarded to all departments to continue the level of service. Thank you so much for providing such lovely feedback. We would like to apologize for the inconvenienced area. We have taken notes about the areas that we got lower scores . It will be shared with related departments for their action. If you need any request or assistance regarding your past or future reservations, please do not hesitate to contact with us. Thank you Kindest regards,

Dear Valuable Guest, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Maria, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Valuable Guest, First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Birgul, First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Murat, We are truly pleased and grateful for receiving the survey completed by you during your recent stay at the Hilton Istanbul Maslak as it is greatly importance for us. As we pride ourselves in meeting and exceeding our guests' expectations, we were both surprised and disappointed to find that you were not completely satisfied with your hotel stay. Please accept our sincere apologies for any inconveniences that may have been caused. As we would like to have another opportunity to prove to you the Hilton standards and the type of service we are accustomed to providing do not hesitate to contact me for further assistance. Once again, thank you for your feedback which has enabled us to monitor our standards and the service we provide and hope that we will be able to welcome you back to Hilton Istanbul Maslak in the near future. In the meantime, when I can be of further assistance, please do not hesitate to contact me.

Dear Shelan, First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Shabnam, First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Valuable Guest, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Amjad, First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Ahmad, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Moayad, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Farida Huseyn, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Ahmad, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Bruce, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Mazhar, Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Maslak! It has been a pleasure for us to read your thoughtful feedback and we are glad that we could contribute to making your trip to Istanbul a great and memorable experience. The whole team were very pleased to read your encouraging feedback and this lovely feedback has set the tone of the day quite nicely. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Daniel, First of all we would like to thank you for choosing Hilton Istanbul Maslak during your visit to the city. We are most grateful that you took the time to fill out the questionnaire regarding your stay and we are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers so please be informed that your questionnaire has also been forwarded to all departments so that we can continue to monitor our standards to continually improve and exceed even more day by day our standards of quality and service. We do look forward to welcoming you and your family back soon on many occasions. Thank you Kindest regards,

Dear Ihssen, Very warm greetings from Hilton Istanbul Maslak! Thank you for taking the time to review your stay and your feedback, as they are very valuable for us to improve our level of service. Your feedback will be forwarded to all departments to continue the level of service. Thank you so much for providing such lovely feedback. We would like to apologize for the inconvenienced area. We have taken notes about the areas that we got score out of 10 points. It will be shared with related departments for their action. If you need any request or assistance regarding your past or future reservations, please do not hesitate to contact with us. Thank you Kindest regards,

Dear Maral, Very warm greetings from Hilton Istanbul Maslak! Thank you for taking the time to review your stay and your feedback, as they are very valuable for us to improve our level of service. Your feedback will be forwarded to all departments to continue the level of service. Thank you so much for providing such lovely feedback. We would like to apologize for the inconvenienced area. We have taken notes about the areas that we got score out of 10 points. It will be shared with related departments for their action. If you need any request or assistance regarding your past or future reservations, please do not hesitate to contact with us. Thank you Kindest regards,

Selim Bey, Öncelikle Hilton Istanbul Maslak’ı tercih ettiğiniz ve anketimize değerli vaktinizi ayırdığınız için çok teşekkür ederiz. Konaklamanızdan memnun kalmanız bizler için çok önemli olmakla beraber hepimizin birincil önceliğidir. Siz değerli misafirlerimizin önerileri ve kalış deneyimleri bizim servis standartlarımızı yükseltmemize katkı sağlamaktadır. Bu nedenle değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Değerli yorumlarınız departman müdürlerimizle paylaşılacak ve dikkate alınacaktır. Sizleri tekrardan otelimizde ağırlamak ve aynı memnuniyetinizi sağlamak isteriz. Geçmiş ya da gelecek olası konaklamalarınızla ilgili yorum, istek veya önerileriniz olursa benimle iletişime geçmenizden memnuniyet duyarım. Saygılarımla,