Indoor pool, outdoor pool
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Reviews of Cher Resort

4 out of 5
Cher Resort
924 Bureerom Road, Cha-am, Phetchaburi

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 111 reviews" "
Rating 8 - Good. 46 out of 111 reviews" "
Rating 6 - Okay. 8 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially impressed by the well organized check-in and by the room itself, particularly the private patio area. But I had the misfortune to get quite ill (NOT the hotel's fault.) Hotel staff arranged two trips to hospital emergency, and then stayed with me throughout my time in emergency making sure I was not alone. After I was admitted to hospital, hotel staff visited me every day, 2, sometimes 4 people. They made sure I was getting treatment I needed, provided amenities, and arrange needed extra hospital services. In over a week in hospital, the Cher Resort staff made sure I never felt alone. They made me part of their family. And they made what could have been a very difficult time for me quite bearable. Staff at the hotel went above and beyond what could reasonably be expected and I am extremely impressed.
Stayed 5 nights in Jan 2024

10/10 Excellent

AJAY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room full necessities except tea bags. The reception staff was very helpful. No place to visit with 200 meters.
Stayed 1 night in Jan 2023

8/10 Good

SURACHAI

Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Many, BKK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view / Clean room / staffs have good service / good amentities and food
Stayed 1 night in Feb 2020
Response from Reservation on 11 Feb 2020
Thank you fro all comments.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service tasty food clean room modern decorate
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service. Great stay. I recommend it.
This hotel is small and perhaps not luxurious but certainly a good choice for couples as it is quiet and comfortable. Room was spacious and clean. Shower was fabulous. It was within walking distance to another big hotel, around which there were a number of restaurants to dine in, or the hotel also provided bicycles for guests to ride around the area, even to the nearby palace. Staff was friendly and helpful. They helped us call for the return bus, and even gave us a free ride to the bus stop. Two little concerns were that the hotel has 3 levels but I didn't see a lift, so anyone with walking difficulty may have to make special arrangement with the hotel. The beach was not so good for swimming. Not many choices at breakfast, but enough for me.
Stayed 3 nights in Apr 2019
Response from Chotika S. on 5 Jun 2019
Dear Value Guest, We are very happy to have received your feedback on services. We hope we will have an opportunity to serve you again. Best Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful and clean sea soft and clean bed love this place ❤️❤️❤️
Stayed 2 nights in Apr 2019
Response from Chotika S. on 5 Jun 2019
Dear Value Guest, We are very happy to have received your feedback on services. We hope we will have an opportunity to serve you again. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Reservation on 14 Jan 2019
Thank you.

8/10 Good

Vadim

Liked: Cleanliness
Stayed 6 nights in Aug 2018

8/10 Good

Teerawat

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room and location
Impressive bar and pool next to the sea However, services need to be improved. Some needs to have more service mind especially with Thai people.
Stayed 1 night in Dec 2017
ขอบคุณสำหรับทุกคำติชมค่ะ ทางโรงแรมต้องขอโทษสำหรับการบริการที่ไม่ดี และจักนำไปปรับปรุงให้ดียิ่งๆขึ้นไปค่ะ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดี ทุกอย่าง เลย ค่ะ คุ้มค่า กับ เวลา พักผ่อน ค่ะ
Stayed 1 night in Dec 2017
Response from Reservation on 2 Jan 2018
ขอบคุณมากค่ะ

4/10 Poor

Note, Bangkok

Liked: Cleanliness
Disliked: Property conditions & facilities
just ok to stay,do not expect much
-terrible moon surface road along the way before enter the hotel. -terrible smell when parking and enter the lobby. -room key card is not work properly,sometime it work some time it not. -pool is so dirty and full of leaves. -sofa at the beach is extremely dirty
Stayed 1 night in Dec 2017
Response from Reservation on 2 Jan 2018
Thank you for all comment.The hotel would like to apologize for our not good service.We will improve and develop better.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but need some veification
It is a nice hotel with service minded staff. Even though the location is not that near either Cha-am or Hua-hin but you can spend the night here without going anywhere. Btw, at the check in, staff informed us that we will get further discount for order food or drink at hotel's restaurant. But when we really ordered it, no discount at all, please verify your bill everytime.
Stayed 1 night in Oct 2017

8/10 Good

somchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Resort with Lovely Staff
Pros: Nice staffs, Good amenities, Great Beach Cons: Not recommend for everyone who don't car
Stayed 2 nights in Jun 2017
Thank you for your feedback and we are very happy to have received your feedback on services and hear you had an excellent stay with us.

4/10 Poor

Jo, Bangkok

Disliked: Property conditions & facilities, room comfort
Very Unexpected.
The hotel is located in a very tight and narrow soi with small local houses along the way. The place isn't big with a 3 or 4 story building. No elevators, though. Not recommended if you have a bad leg or knee if you got a room on the 3rd floor. Since the hotel's area is not spacious, at night time, you can smell smokes from burning leaves or something from the locals living nearby. The smoke comes into the room while you sleep and it is very annoying. I was there for 2 nights and smelt them on both nights. The bathroom's shower head could not be tilted. No shower curtains. So expect a very wet and flooded bathroom floor.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Lousy
it's a hotel pop up in a village surrounding. Beach is bad, not worth to pay 150 sgd per night. it's a local Thai go place and not a single tourist. surrounding is dirty and run down. it's totally not comparable to phuket or Krabi. worst beach that I ever went in Thailand. waste time and money to travel 3 hrs by car from Bangkok. nothing ard the hotel just a few restaurant for food and massage. night market is 20km away. if u dun drive they charge you 700 baht for 2 way to go night market. motor bike rental is 200 Baht. the view is worst. dun bother to spend 150 sgd per night to stay at the sea spirit room. the picture show in the website is total rubbish. super disappointed. first and last time in hua hin.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Boutique hotel on the beach
It was a great 2 nights stay with my friend. We loved the pool with panorama view of the ocean and relaxing music throughout the day so we spent all day by the pool.
Response from nexx on 4 Jan 2017
Dear Our Beloved Guest, Thank you for staying with us, and great to herd that you loved to stay and relaxing at pol area. we will keep monitoring the kitchen and order them to give the fresh vegetable on breakfast line, and comment our chef to cook more crispy bacon i would like to informed you that the construction was finished and our hotel ready to welcome you back to stay with us again,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice & peaceful atmosphere
Close to the beach with nice view, however, swimming pool wasn't clean; not only leaves but something in the water. It seemed the pool wasn't cleaned for a long time. Staffs were friendly.
Response from nexx on 4 Jan 2017
Dear Our Beloved guest, We are so sorry for late reply, and thank you for your comment, we will keep more pool cleaning, and hope you will come back and stay with us.

8/10 Good

Chanawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place best price
The hotel no a lift. I stayed at 4 floor must to downstair.
Response from General Manager on 4 Jan 2017
Dear Our Beloved guest, thank you for staying with us, and hope that you will come back to stay with us again in room type that located and G floor. it difference feeling with new experience, thank you for your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Monrach, Bangkok

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel quiet and privacy beach.
I stay for this hotel one night with spirit room type,very comfort for bed room good equipment balcony good view also look pass to the sea but bathroom have mold on the tile all staff friendly and very nice.
Response from nexx on 4 Jan 2017
Dear Our Beloved Guest, thank you choosing to stay with us, hope you come back to visit us again.

8/10 Good

adelene meifen, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice resort, love the bistro at the beach. pool access room was prefect, apart from the millions of leaves falling into the water.and the mosquitoes but thats not a very big deal, resort provided coils to smoke them out. Staff were attentive / friendly. will recommand ;)
Response from General Manager on 4 Jan 2017
Dear Our Beloved Guest, thank you for choosing and stay with us, and great to heard that you are happy during stay in our hotel' hope you will come back to visit us again,

8/10 Good

Sarunya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Deon

Liked: Cleanliness, staff & service, property conditions & facilities
cher hotel
Overall stay was good. Suitable for travellers who wants to chill at the beach area.as there is limited recreation and located at suburban area, it would be good if there's gym, sauna facilities or function room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We had a great stay. The only complaint I have is the slowness of the wifi. It was basically unusable in the evenings.
Response from General Manager on 4 Jan 2017
Dear Our Beloved guest., We hope fully we could welcome you back soon,

6/10 Okay

kalopiero, HK

Liked: Cleanliness, staff & service
A tiny resort
Hotel is a bit difficult to locate if u drive on yr own, with private car park and need to walk upstair for room access, less people stay there even weekend, breakfast is order on demand but not fully heated up. Room is not big but with modern theme design. It takes a long time to cool down the room, not sure if it is AC running properly.
Response from General Manager on 4 Jan 2017
Dear Our Beloved Guest, Sorry for late reply, and thank you for choosing and stay with us, now our room set up before guest check-in with cool air conditioner and no need to switch of once you out of room, we would like to welcome you back,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean walking distance to night market
hotel room is clean & spacious with L shape sofa .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice resort and restaurant
we staying at blissfully green villa with private garden with eternal rest outdoor bathtub. the front desk and staff service are excellent. location is not convenience for those don't have car. the wifi is very weak.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice hotel and service! Swimming pool is too small for swimming.

10/10 Excellent

Suphawadi, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

10/10 Excellent

Apiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

simon, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
loved it here pefect in many ways

10/10 Excellent

Suphawadi, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good

8/10 Good

Katty, BKK, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphere hotel
Everything is awesome except food. The food is so so.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Bruce, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hidaway
A little out of the way, but if you are looking for a quiet getaway this is the place. Beautiful hotel on the beach with very friendly and helpful staff.

10/10 Excellent

Exzibit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thana, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time to relex
Nice hotel, great time to get relax breakfast so delicious but quite small

10/10 Excellent

John Echavez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for couples
The place was great. The staff were very nice and always ready to help. I would really recommend this place to couples who wants to get away from the noise of the city. It's a great place for relaxation. I wouldn't recommend for couples who wants to bring kids. I love the place and I'm looking forward to coming back.

10/10 Excellent

WONG, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMENDED!!!
a resort with good service and smiles around! nice room and nice pool! a good place for relaxation~

10/10 Excellent

urairat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Teerawat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ruechakorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

CHINGPEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Reservation's Cher resort on 1 Feb 2020
Thank you for stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019