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Reviews of White Lanterns Motel

3.5 out of 5
White Lanterns Motel
2121 Gold Coast Hwy, Miami, QLD

Reviews

4.6
Rating 10 - Excellent. 0 out of 31 reviews" "
Rating 8 - Good. 3 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 11 out of 31 reviews" "
Rating 2 - Terrible. 8 out of 31 reviews" "

5.4/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

3.8/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shrif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Room smelt like an ashtray, not even soap for a shower and the neighbours shady as hell! Never again. Felt unsafe.
Stayed 1 night in Dec 2023

4/10 Poor

Rosa

Disliked: Cleanliness, amenities, property conditions & facilities
Price hiked for peak season. Cobwebs in all corners. Pics are misleading. Property dilapidated, rooms require update. No lightbulbs in lamps. New and noisy AC. Pool area is a junk yard and unusable. Many long termers. Indian, Italian and F&C’s across the road. Staff friendly enough. Read reviews before booking.
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were lovely. I had clean linen. Parking was very difficult in a Ute hardly any room, Pool was green and not able to be used. My door only had push lock as the other lock was broken, tv remote had no back so batteries kept falling out, fan was dirty and blade was falling out and was just Tec screwed in place. Probably wouldn’t stay again as I had lots of trouble getting in and out but as for the staff they were wonderful.
Stayed 1 night in Nov 2020

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, room comfort
You Get What You Pay For
The price was cheap especially where it was located. Stayed three nights $240. Staff were courteous and polite, willing to do whatever to look after you. The bed was real comfortable with fresh clean linen. There was Coffee, Tea and Chocolate provided as per normal. Doesn’t look real flash BUT at that price HEY you have to say it was value for money. Take it for what it is and have a clean comfortable good nights rest.
Stayed 3 nights in Aug 2020

6/10 Okay

Geoff, Mannering Park NSW

Liked: Cleanliness, staff & service, amenities
The motel is very old and run down. The bedside lights were broken, the electric plug for the jug was also broken, the room smelt of stale cigarette smoke and parking wasn't easy. Balancing all that, the price is fantastic, the room was large and spacious, the bathroom was good and the location terrific. As a single male, none of the first paragraph really bothered me, except the stale smell but even that wasn't too bad. Minimal traffic noise once the windows were shut, the oil heater worked a treat, and the double bed was very comfortable. The owner provided me with an excellent bedside lamp so that was great.
Stayed 4 nights in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I drove past this hotel multiple times at night unable to find it in the dark as it is completely unlit an set back in the shadows. The power in the room mostly came from a single extension cord. But besides this the room was acceptable for the price and the staff were polite and welcoming.
Stayed 3 nights in Sep 2019

8/10 Good

Jaz, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to the beach
Nice and friendly staff, room was nice and clean. We will be returning again.
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smelt of mice and dust and dirty Bed linen stained. Swimming pool green yet he said we could swim in it.
Stayed 7 nights in Mar 2018

2/10 Terrible

athanasios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Accomodation
Hotel room half electrical working only one light and one PowerPoint with leads leaking taps called them 5 times to fix run down dirty walls stained called hotels.com made complaint and I am a Gold member
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

OK for short stay
OK, inadequate parking; everything worked. The room I had was unrenovated, but provided all I needed. some traffic noise; staff pleasant and willing to assist. I'd go back for a short stay again.
Stayed 6 nights in Jun 2017

4/10 Poor

Rita, Sunshine Coast

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel is close to the beach & entertainment
Large clean room with toilet and shower but holes were noticed in the curtains, furniture was old, no coathangers, no milk for tea or coffee or bowls for cereal. It is very basic. My partner woke up before me and showered and when I got out of bed my feet were in a puddle of water!!! It is obvious how the shower water leaks through the wall and has been for a while because of a line of mould between floor and wall - we wern't charged a budget rate and all this left us extremely disappointed. Because of this room's condition I would be hesitant to recommend this motel to anyone. There is another one block away!!
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches
Run down and dirty. Cockroaches. Need I say more? Staff were excellent. Motel not.

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service, room comfort
Convenient and clean
Just a basic no frills hotel that's good to stay at

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
crap services

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took one look at the room and decided to stay else where. Room was very small its more of a bag packers motel.

4/10 Poor

Carol, Sydney, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the beach but in need of an upgrade.
Good position to walk to the beach. On a very busy street and also very noisy. Bathroom needs an upgrade and the place is very dated.

4/10 Poor

Shayne, Goulburn

Disliked: Staff & service, property conditions & facilities
Pool was unusable but motel ok

4/10 Poor

Andrew, Eltham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Somewhere to sleep
It was a be to sleep on.

6/10 Okay

Gramps, sydney

Disliked: Property conditions & facilities
Close to surf beach.
No room service or fresh towels during 3 days. Owner /staff were friendly. Not really for holiday accommodation rather an over night stop while travelling or attending conferences.

2/10 Terrible

David, Gladstone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and need work
Generally dingy and needs renovation. Poorly equipped and maintained.

6/10 Okay

B2, Regional QLD

Disliked: Property conditions & facilities
Best value offering on a last-minute booking.
The stay was quite average. The room décor was quite old -in need of renovation. No problems encountered.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Michael Dnohue

Disliked: Cleanliness, property conditions & facilities, room comfort
towls hard and scratchy, room old and smelt musky

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Very old and dated. Can get much better for your money

6/10 Okay

Maureen, Australia

Liked: Cleanliness, staff & service, room comfort
One night only.
Had problems with credit card machine ,we were lucky to have cash to cover it.

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Good shower!
For the price it wasn't too bad, our room was clean, we had a good nights sleep and the shower was amazing - Like having acupuncture in your neck & shoulders. Got rid of a lot of soreness. We would stay there again. It isn't luxury, but it's good value for money.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for or less
Have to stay a minimum number on nights, we stayed for 13 nights which is fine, the room itself was a typical motel room as expected and the manager lady was sweet, but, they advertised a BBQ but the staff refused to get it out of the shed incase it rained or incase we didn't clean it properly. You could feel the springs through the mattress, you needed earmuffs to use the microwave, no new sheets or bath towels were provided the whole stay, the pool hadn't been cleaned in months, the shower head was at shoulder height makiing it difficult to wash your hair (I sat in the shower to it) and someone parked their boat in the carpark making it difficult to get in and out of the parks. Lets just say we saw a lot more of Surfers Paradise and surrounds than we thought we would trying to avoid spending time in the motel.

4/10 Poor

riru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の感じがあまりで、ゴキブリが毎日のように出た。 あまり快適とは言えず残念でした
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Preisgünstig
Neben Autobahn, deswegen sehr laut.