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"TV didn’t work in the room for the first two nights. Staff initially offered to move us to a new room but then retracted the offer and instead offered a key to a room with a tv until they could fix it the next day. Not a great solution."

"Norton House is a gem just a 15 minute drive from the Edinburgh airport, and you don't have to drive through the city to get there. The hotel and grounds are beautiful, the rooms were clean and comfortable, the staff was friendly and the food at the restaurant was very good. We didn't use the pool or spa, but it looked lovely. We greatly appreciated the free parking. I would highly recommend this hotel, especially as a final destination before your trip to the airport."

"Lovely stay"

"staff was amazing and super helpful "

"Very friendly staff and very clean facilities. "

"The front desk was very helpful. Our stay was wonderful "

"The hotel was amazing from the minute we stepped inside the staff were so helpful and friendly and made us feel welcome. The room was fantastic. Special mention to Jamie the concierge who was very good "

"Breakfast and dinner were fantastic! I'm vegetarian and the options for dinner were delicious, creative and satisfying. The decor throughout the hotel overall is very traditional. The furnishings appeared to be of high quality, particularly the window treatments and furniture in my room. I would certainly stay again!"

"Great property, my only complaint is that there is no food options after 9 or 10 pm. We were a late arrival and while we could order food via Uber eats, the property would not let us eat it in the bar which was still open. Seems like a loss revenue opportunity for beverages. "

"We came by car and there was ample space to park. We had a warm and friendly check in and the member of staff showed us to our room. The room was clean, well furnished and quite large. We had an excellent Lamb curry and drinks in the Bistro which was very tasty. In the morning our welcome again was friendly and efficient. The full Scottish selection of food was available on the hot buffet section. My husband had porridge especially made for him and which was again very nice. We would definitely...