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"The property is a cute quaint hotel in an excellent location in Cusco. The staff was extremely accommodating. I would stay here again."

"I absolutely loved the Novotel Cusco! The staff was super friendly, and very helpful. The Novotel is located in the perfect location, quick ride to and from the airport, and a short walk to the main square in Cusco, tons of shopping & dining. Rooms were spacious, quiet, very clean, with extras like a mini bar for purchase. The lobby has a wonderful ambiance with tons of natural light, and the included breakfast was amazing. Most importantly, I felt safe here traveling as a solo female. "

"The staff was very friendly and responsive quickly to our needs. We had a room on 15th floor with a beautiful view we felt right at home a room with three comfy beds, very clean, great water pressure, toiletries included hair dryer, Anything I asked they were very quick to respond and provide, plentiful yummy food for breakfast. I can say was one of the best stay and safe place 4blocks away from a Mall anything you need. Uber safe. My daughter had some kind of stomach bug a medic was sent to us directly and staff kept asking of her well being, much apprecited, will definately return to this place. Thank you"

"The hotel is located next to the airport which was practical since our flight was at 6:30am. The free shuttle runs to the airport every 15 minutes. It was well organized. We didn't have time to have breakfast so I don't know how good it was. Room was clean and a good size but the bathroom was tiny and we had to take turn to get ready (not great when you have to leave the room at 4:15am). My husband is an IHG member and our "benefit" as a member was an extra bottle of water (3 instead of 2, every single hotel we stayed in in Peru gave us 4 a day for free) and an extra towel. I paid for 3 people so I don't think that a third towel should be a benefit. So cheap..."

"Amazing hotel. Breakfast is great!"

"Enjoyed our stay"

"Phenomenal location "

"I could not be more impressed with this hotel. I chose JW Marriot in Cusco to celebrate my successful proposal with my now fiance. This hotel absolutely blew our minds and surpassed any expectation we had for hotels! I now have a new standard for what a hotel should be. The property is perfect, it's so clean I would have no trouble eating off the floor and our room was fantastic. The spa is beautiful, the food was excellent and the drinks were superb. All that being said, the absolute best part of our stay here was the staff. Every single person we interacted with were kind, attentive, and went far above and beyond what we would expect from them. They seemed genuinely happy to do their job and i cannot praise the staff enough for makimg our celebration so wonderful and special. We will never forget our stay at this hotel. The only thing that we were a little sad about was that the massage staff was booked out through the weekend so we were not able to secure an appointment for a deep tissue massage after our grueling 8 day hike through the Andes. I suppose that might be because they are also great at their jobs like the rest of the staff. Thank you soooo much for an experience we will never forget!!"

"Amazing historical hotel! All personnel are friendly and ready to help. Young gentleman Ronaldo does great hotel tours everyday at 5pm and after another great guy Manuel does Pisco Sour class in a bar. "