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"Great room "

"Very nice hotel and excellent staff. Walkable to the sights. Only downside was room below was a bit loud."

"I would appreciate if the property recognizes the returning customers by a gesture !"

"Overall it was really good. It is worth noting this was my first trip away in a long time and was my first time staying in Newcastle and I suffer from anxiety/paranoia and overthinking, having said that I'm new to staying in hotels overall. On the whole staff were very professional, friendly and helpful with decent knowledge of the local area and places to go. I ask for wake-up calls on all three mornings of my stay, but didn't get the one on the last morning of my stay, which was possibly...

"Great hotel, good location close to Westminster and central London. We stayed in a suite which was furnished to a high standard. The executive breakfast was superb, a range of food options on the buffet, a spacious area and great views from the 12th floor to enjoy! Would highly recommend this hotel and hope to come back soon."

"Staff was so friendly and helpful. Hotel was in center of London and grounds were beautiful. Rooms were roomy and clean and beds so comfortable."

"The room was nice but a little out dated Coffee machine did not work .the air conditioning did not work ither Everything else was great The bed was very comfortable Shower was good nice hot water "

"Great hotel for the money right in the city and big comfortable rooms with a desk too"

"Staff were lovely and friendly, the male cleaner working on the rooms when we checked in was so friendly and helpful also. The room was great. "

"Amazing buffet breakfast! Polite and helpful staff. "