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Reviews of Banthai Village

3.5 out of 5
Banthai Village
19 Tapae Soi 3, Tapae Road, Changklan, Muang, Chiang Mai, Chiang Mai

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 182 reviews" "
Rating 8 - Good. 85 out of 182 reviews" "
Rating 6 - Okay. 24 out of 182 reviews" "
Rating 4 - Poor. 6 out of 182 reviews" "
Rating 2 - Terrible. 4 out of 182 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Historic section. Very walkable to the sights, shopping and night markets.
Stayed 4 nights in Jan 2024

10/10 Excellent

Susan

Stayed 4 nights in Jan 2024

10/10 Excellent

Maurizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and nice
Quiet place but great location for exploring Chiang Mai
Stayed 3 nights in Dec 2023

8/10 Good

stephanie

Liked: Cleanliness, property conditions & facilities
A lovely luxury hotel outside the city walls
Immaculate room and hotel. Bed was very firm! Breakfast was mediocre. Mosquito net was only provided after 2 nights into our stay, randomly. Staff were helpful and had excellent English. Nice relaxing pool area. Great location as not in the hotter centre of town but easily walkable.
Stayed 5 nights in Mar 2023

10/10 Excellent

Tey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during a lull time with all the COVID travel changes. Basically had the place to ourselves. Very pleasant and helpful staff, nice location tucked away from the main round, and beautiful setting. Loved this spot. Would recommend. Close to shops and great food. Only downside would be the beds are a little hard.
Stayed 3 nights in Dec 2021

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed for three nights. Hotel is in a good location and is very peaceful
Stayed 2 nights in Oct 2020

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Amazing! Loved everything about my stay here. Would highly recommend it.
Stayed 1 night in Jan 2020
Response from Taradeer on 13 Mar 2020
Thank you very much for your recent stayed with us and we are looking forward to welcome you for the next time.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME !!!
Unbelievable hidden gem in downtown yet close to everything you may want. Food, shopping, night market.Hop on a Tuk Tuk or Taxi and go anywhere from here, front or back. Room quaint, quiet, comfortable, classic, and beautifully located in the complex with outside seating on one of two private balconies front and back. Deep soaking tub and 360 degree moving wall to provide tv toward living area or bedroom area. Small bar at pool where you can order delicious food from a modest menu to eat there or delivery to room. This is truly comparable to many US hotels at a much less cost. Enjoy....Room # 121. Also had a birthday cake waiting for me and song from staff when we returned from our day trips on my birthday.....WOW. Information apparently from my I.D. upon check- in? 5 star in my book! Can't wait to return. I was spoiled and will now stay nowhere else. Philip from USA, California.
Stayed 4 nights in Dec 2019

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great pool, friendly staff, crazy hard beds
Everything was great except the twin beds were hard as rock.
Stayed 3 nights in Nov 2019

10/10 Excellent

Luis A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
They were so nice and the property so peaceful. They even surprised me on my birthday, by getting a cake with my name on it and singing happy birthday to me!!!! I had that level of thought from a hotel. I would definitely recommend them.
Stayed 3 nights in Oct 2019

10/10 Excellent

PPL, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Thai-style hotel with the walkable distance from Thapae gate. I love the hotel’s lobby very much!!!
Stayed 1 night in Sep 2019

4/10 Poor

Frederic

Liked: Cleanliness
Disliked: Staff & service
Staffs very unhelpful and cold.
The staffs very arrogant and not helpful, except for one old lady who manages tge breakfast was very kind and friendly. Staffs needs to be trained for customer service and friendliness. Room floor is very slippery, almost fell many time as with humidity, its even more slippery. Will not go back to the same hotel, sorry for giving direct and honest opinion. Quite dissapointed with Thailand this time.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel
The room is big but the layout of the furniture is a little bit strange, but overall comfortable except the pillow which was too high my wife. Breakfast is great especially the fried rice and yogurt, choices are limited but good. The location is good if you want to stay near the old town and night market but want some quiet and peaceful atmosphere at night.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place. We just love this hotel very much, definitely will come back again
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
feel great
Stayed 3 nights in May 2019

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Peaceful vibe
Hotel was very nice with peaceful atmosphere. The floors in the bathroom are dangerously slippery when wet. I had a bad fall getting out of the shower- bath and hurt my wrist badly
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 'quirky' hotel at the heart of Chaing Mia. Staff are excellent and rooms are well maintained, clean and comfortable.
Stayed 9 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bed was a bit hard but otherwise great
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room & location! We both thought the hotel quite beautiful
Stayed 4 nights in Dec 2018

8/10 Good

Brad, Mesa, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a nice check in, the rooms were clean and nice. Would definitely recommend.
Stayed 1 night in Sep 2016

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little oasis in the city
Banthai Village was wonderful! A quiet little oasis that makes you forget you're the middle of a city. The rooms are beautiful with great AC. Bed was hard, but a nice change from a soft bed if you can handle it. Everyone was super nice and helpful. I've never seen such quick and sneaky housecleaners! There's a concierge that will help book any activities (which are plentiful in Chiang Mai). We were able to walk most places (not too far from Old City), but there are plenty of Tuk Tuks close by if you'd rather a ride. We loved our nightly dip in the pool, and the poolside bar wasn't bad either! Daily breakfast was great. We had to leave early our last day, and they packed up a breakfast box for us (and arranged a ride to the airport). Would highly recommend!
Stayed 2 nights in Oct 2018

8/10 Good

Louise, Wolverhampton, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in good location
A beautiful hotel in a great location. You can get to the old city, the night bazaar and warorot market quickly and easily. Hotel food and drinks expensive but you have better choice a short walk away. A very compact hotel but a great base for exploring the local area. Beds really comfy and a very large family room. Unusual glass bathroom though! Not very private 😂
Stayed 6 nights in Aug 2018

10/10 Excellent

ash, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Lovely quaint hotel in a fantasric location. This was our 2nd time staying here and we really love it. The rooms are spacious and clean. The staff are very friendly and breakfast is good.
Stayed 3 nights in Jul 2018

8/10 Good

Sarven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

tessa, California

Liked: Cleanliness, property conditions & facilities, room comfort
A sweet spot in Chiang Mai.
Banthai Villiage is a lovely property in a great location. The rooms are simple, but nice, quiet and comfy. Our only complaint is that the front desk crew seemed reluctant to go beyond the bare minimum. Whether it be restaurant recommendations or help making a local call, we didn't get much. That said, the conceierge and cleaning staff were great.
Stayed 1 night in May 2018

6/10 Okay

raymond

Liked: Cleanliness, staff & service, room comfort
Sm room with pricey tag.
Staffs were nice and helpful. Small room but clean. Not handicap friendly.
Stayed 3 nights in May 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Chiang Mai gem
Great little gem in the middle of everything in Chiang Mai. Beautiful grounds and buildings, quiet and peaceful. Good bar and food, small continental breakfast. Friendly staff and reasonable prices. Love this place and will definitely stay here again.
Stayed 3 nights in Feb 2018

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banthai Village- Nice place hidden away
Banthai Village was a gem to find. I needed a last minute stay in Chiang Mai and located this. The property was really nice and the rooms was beautiful. I would stay here on my next trip to Chiang Mai

10/10 Excellent

karen, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel in Chiang Mai
A lovely hotel, conveniently located near the old city and night markets. Very ambient surrounds and the pool was great after a day of sightseeing.
Stayed 4 nights in Dec 2017
Response from Nopparit W. on 9 Jan 2018
Thank you very much for your comment and we hope to see you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Thai style hotel in Chiang Mai
Very Thai hotel hidden down back streets. Hard bed, low chairs. Polished concrete and wood floors that were very slippery. Deep tub that would take a couple of hours to fill. No elevator but help with suitcases was available. Reception couldn't change money so you had to walk 10+ mins to bank or ATM. Older guests. Overall nice hotel and walking distance to shopping but I wouldn't stay there again.
Stayed 5 nights in Nov 2017
Response from Nopparit W. on 9 Jan 2018
Thank you for your positive review and we hope to welcome you for the next time.

6/10 Okay

Vanchai, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel close to night Bazaar
Close to night Bazaar and another Worarod mkt. cute hotel with classic Thai touch but bed is too hard and bath water smells bad Other than that it's great A little place right in front of hotel has great curries in the morning Taste excellent and sooo cheap

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely oasis in the thick of things
Ban Thai is a great oasis, very friendly and helpful staff. The pool is a great central point. Lives up to the description that it replicates a Lannna village. Watch out for Henry Chat, a friendly and fun tuk tuk driver who sits on the main road close by.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, nice facilities, affordable, pretty and tranquil.

10/10 Excellent

Smiffie, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location close to amenities
Have stayed here before and lovely quiet hotel. Staff are very helpful and friendly and breakfast really good.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and pretty property
The photos show a grass area, but that is now turned into paved bar area. The hotel is located on quiet backstreets. Very clean property, with very friendly and helpful staff. Had a welcome drink on arrival which was nice and easy check in. The room was very clean, but the air conditioner leaked water, and we could only store our bags away from that area, so it felt a bit cramped. The amenities were great in the room, pjs, slippers, ironing, hair dryer, coffee and tea, fridge, bowl of fruit, even anti-insect cream. The property is very pretty, lots of stained timber, plants and very nice pool area. The breakfast is a bit average, but buffet selection changed slightly everyday. Wifi was ok, did get disconnected a few times. Biggest downfall would be the noise, the room is not sound proof, you can hear everyone talking and walking outside, you can hear people in the room next and above you, there is no block out curtains and it can be very bright in the morning. Be careful also for the curtains do not cover the entire window at times and people can see into the room. The bathroom was quite large, although the shower head for the hot water only came up to my waist, which was weird and odd showering experience. The room and toilet was separated by a sliding door that didn't slide all the way shut, and a shower opaque shower curtain, so that also was not the most private experience. I quite enjoyed my relaxing stay here and would stay again.

8/10 Good

louise , sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boutique style
Good position easy walk to river old city & night markets . Stylish reception with very friendly staff . Lots of little extras around the hotel prettier than in pictures . Good layout in family rooms downstairs rooms can be a little noisy

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Chiang Mai hotel
We arrived early as I had just landed after travelling from London via Bangkok. However despite the fact that cleaners were everywhere and our room had been vacated first thing that morning the staff insisted that we could not have our room until 2pm. A little flexibility would have been greatly appreciated after such a long journey.

8/10 Good

Yin see Cecilia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Water is not stable at all. There were times when we didn't have water in the bathroom, not even a drop for most of the time. But other than that, everything was great!

10/10 Excellent

Heike, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost luxurious
Great place. Comfortable, relaxing, beautiful and convenient

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Megan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED this hotel
I really loved this hotel - it was one of my favorite on our 3 week trip trough Asia. Such a beautiful hotel, quaint, cozy, beautiful pool and bar area. Great staff, fabulous food and beautiful rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet piece of paradise close to everything
Stayed At Banthai Village 4 nights in January. Perfect. Halfway between Banthai Gate and the night market, an easy 10 minute walk either way. The hotel is tucked down a soi next to a temple. Peaceful and quiet atmosphere with lovely gardens and swimming pool. A very Thai experience. Highly recommend.

8/10 Good

Mogens

Liked: Cleanliness, staff & service

8/10 Good

Chas, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great situation
Have stayed here before as great for access to markets etc. which are close by. The staff are very friendly, extremely helpful and the hotel has an 'old world' charm.

8/10 Good

vivian, Alberta

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant surroundings, close to many things
The resort is lovely, two small pools, many cozy places to sit outside and comfortable rooms. The shower water was quite cool and the towels a bit shabby but this did not spoil our stay. It is walking distance to the night market and old town. Tour company in the lobby.
Bathroom view
Bedroom
Smaller of the two pools.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aesthetic and clean. Good location and quiet.
Hotel was in a good location. Outside old city but everything is so small, it's just a short (and wonderful) walk. Amazing laundry service just next door!!! Hotel was clean and spacious and the details to design and layout are lovely. They even have a library of Manga! Only complaint is we broke a glass and they charged us 100 baht for it!! So ridiculous, the cost is minuscule, but the principl is ludicrous! Overall a great hotel and excellent value for money.