8/10 Good
Lance
Travelled with partner
25 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Aloft Hotel in Brooklyn and overall had a pleasant experience. The room, while small, was clean and well-maintained, providing a comfortable space for my stay. Although the walls were a bit thin and I could hear my neighbors at times, using white noise helped me sleep peacefully.
The hotel had a great vibe and was clearly well-kept, contributing to a positive atmosphere throughout my stay. However, I did notice that some of the front-end staff could benefit from additional training. While some employees were friendly and attentive, others seemed overly focused on their computer screens and lacked a welcoming demeanor. I believe this is an easy fix and could greatly enhance the overall guest experience.
Despite this minor issue, I would not hesitate to stay at this hotel again in the future. The positives of cleanliness, maintenance, and overall ambiance outweighed any drawbacks, and I left with a generally positive impression of my time at the Aloft Hotel in Brooklyn.
Lance
Stayed 6 nights in Apr 2024