Ratings based on 86 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby ian from g
Ideal central locationPosted 08-Feb-2014
Needed somewhere to stay close to Newbury Central, easy to find, free parking, comfortable room and very helpful staff, it's a bit dated but perfectly adequate for a quick overnighter
Not impressedPosted 16-Jan-2014
Pros: Plenty of hot water
Cons: Everything besides the hot water oh and the biscuits were good.
Location: Not bad, fairly close to the town center
Poor facilities, very run down, staff ignore you and they have left painting blankets in the hall way - but they don't paint
for Everyoneby A verified traveller
Good location central NewburyPosted 07-Jan-2014
Pros: Old charm that was being restored, well done.
Cons: Improved curtains/blinds to shut out the street lights that were on all night
Location: Plenty of pubs and shops nearby open throughout the week. Racecourse also nearby.
Arrived before check-in but made very welcome
for Business Travellersby Damo from Huntingdon, Cambridgeshire, UK
good location,tired hotelPosted 08-Dec-2013
I have stayed here a couple of times. Hotel is tired. Room 305 the door is hanging off the bathroom. The bathroom was dirty on last stay...towels stained and toilet evidently not cleaned properly. Thankfully I got it relatively cheap. Just to top it off drunken residents kicking my door at 230am(this room is one of the one's in the courtyard.
for Everyoneby Richard from Dorset
Pros: The staff were very friendly and helpful. The room was adequately equipped. The bathroom was ok if a little tired.
Location: Good location near the town centre, close to family who we were visiting. Nice new shopping centre.
We chose this hotel because we have stayed there before, however, this time the room we had was next to the stairs with the resulting pedestrian traffic and it was overlooking the street with vehicle noise. The person staying in the room above ours spent part of the night seemingly re-arranging the furniture. Previously we have had rooms that overlook the rear car park and are much quieter. We will stay there again but will request a quiet room if this is available on the booking form.
Recommendedby Harry & Jackie from Morecambe, Lancs
Great stay - fantastic mealPosted 20-Nov-2013 on Hotels.com
We stayed for 2 nights and 1st night restaurant was busy so we tried a local bistro called allsorts (very expensive and rubbish service), 2nd night of our stay was steak night and my wife and I thoroughly enjoyed our meal - the service in the restaurant was unbeatable and was definitely the highlight of our stay! The hotel itself is a bit dated and the bed a bit saggy but this wouldn't stop us from staying again if we are in the area in the future :)
for Personal Eventby A verified traveller
It's okPosted 13-Nov-2013 on Hotels.com
Definitely not the best hotel I've stayed in, and not the worst. Service was lacking. Security was appauling. And hot water?! Luke warm at it's best!
for Business Travellersby clive
Posted 12-Nov-2013 on Hotels.com
by Mqool from Newbury
Noisy sleepless night and cold staffPosted 01-Nov-2013
I was pleasantly surprised to see a good room once I entered it...but soon it turned out that there were two little issues...one it was facing a busy road and second ...well window wasn't double glazed. My night was ruined by constant noise of traffic. Called staff once to enquire about time main door is closed, got very dry and reluctant sounding answer....no smiles at reception and no courtesy at checkout too....though reasonable clean at cheap rate but not worth if looking for real comfort
for Overnight Stay Before Destinationby A verified traveller
Room nice, service excellent, hallways need paintPosted 26-Oct-2013 on Hotels.com
Bed was comfortable, bathroom clean (good bathtub for a soak), service was friendly and helpful. The doors and hallways really need a paint job.