Check in unpersonalized. Lady could not be bothered to let the bell boy take us to our room but just said your room that way while the bell boy was just standing there. Not a very Luxx welcoming.
Other reception staff friendly and helpful.
Room could be cleaner but acceptable. We like the wooden features. Luxx is very serene, relaxing with a small garden which surround the pool. I think it's a good calm place to stay in downtown Bangkok. The pool is not maintained properly as the water had a disbalance in water pH levels meaning to acid for opening eyes under water.
Luxx doesn't over breakfast service but does serve free fresh coffee which is nice.
Overall it's a good deal in a tranquil setting with a great location. Embassy's, lumpini park, nana, Central etc are within walking distance