2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Four Points by Sheraton Bangkok, Sukhumvit 15

4 out of 5
Four Points by Sheraton Bangkok, Sukhumvit 15
4 Sukhumvit Soi 15, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1007 reviews" "
Rating 8 - Good. 362 out of 1007 reviews" "
Rating 6 - Okay. 58 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 4 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super helpful !
Stayed 4 nights in Mar 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 26 Mar 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

10/10 Excellent

Jeffrey, Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night before moving onto Pattaya for a conference and couldn't have asked for a better stay. Nice spacious room and SUPER friendly staff. Didn't utilize the restaurants except for a beer so I can't speak to the food but it looked just fine. Also very close to the subway and a bunch of food options (there's a little Koreatown very close by). Would definitely stay here again if I came to downtown Bangkok.
Stayed 1 night in Mar 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 25 Mar 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

6/10 Okay

Deltrice

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 20 Mar 2024
Thank you for reaching out and providing us with valuable feedback.

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
good stay experience. convenient location near main road
Stayed 3 nights in Mar 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 16 Mar 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

10/10 Excellent

Kirsty, Castro Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient to public transportation; shopping and dining!
Stayed 2 nights in Feb 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 21 Feb 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

10/10 Excellent

Norhafizah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 2 Feb 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are simply the best and the location is perfect
Stayed 9 nights in Jan 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 23 Jan 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
I booked here because it was 1 of the only places advertising Queen beds but the beds were actually the same size as doubles I’ve had in other Bangkok hotels.
Stayed 3 nights in Jan 2024
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 21 Jan 2024
Thank you for your valuable feedback. We’re sorry you weren’t satisfied with our product.

10/10 Excellent

Kelvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to either one of the BTS station
Stayed 3 nights in Sep 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 13 Jan 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 7 Jan 2024
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

10/10 Excellent

Mitcho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 24 Dec 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

10/10 Excellent

Josoa

Amazing hotel and it's well maintained and beautiful amenities.
Stayed 2 nights in Dec 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 13 Dec 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here.

10/10 Excellent

bruno

Travelled with partner
Liked: Cleanliness, amenities
Stayed 5 nights in Dec 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 10 Dec 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd go back
Excellent staff throughout, attention to detail and very welcoming, definitely great location and worth a return visit
Stayed 8 nights in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 8 Dec 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

10/10 Excellent

Mark

Stayed 13 nights in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 6 Dec 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

10/10 Excellent

Kok Seng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 6 Dec 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 15 Nov 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

6/10 Okay

William L

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Reception staff not friendly
Reception not very friendly.
Stayed 2 nights in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 12 Nov 2023
Thank you for reaching out and providing us with valuable feedback. We’re sorry to hear that you didn’t have a great experience with our service.

8/10 Good

Hirokazu

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 13 Nov 2023
Thank you for reaching out and providing us with valuable feedback.

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 23 Nov 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 stay yet again. But this time could hear transport outside and the next room. Excellent staff
Stayed 4 nights in Oct 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 31 Oct 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual Four Points at Sheraton did not disappoint - have stayed here several times through the years. Very convenient connectivity to the BTS Asok station, with Terminal 21 mall and other smaller malls within walking distance, not to mention the many dining venues within the locale. Staff are always helpful and friendly, food variety and quality are good. Only possible improvement might be the gym - possibly a revamp to add in more machines/upgrade some machines and definitely the exercise balls need changing. Other than that - I highly recommend for singles, couples or families.
Stayed 4 nights in Oct 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 12 Oct 2023
We appreciate all feedback. Thank you for bringing this issue to our attention.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4points Sheraton ok bu only just
Place was good. 3 star hotel. Room service after 10:30pm would have been nice. Cleaners ok but forget to stock up things. I’m not in Bangkok to watch tv but the quality was so poor. Surely in 2023 all channels should be clear and crisp. The actual channel selection was below par too
Stayed 8 nights in Sep 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 12 Oct 2023
We appreciate all feedback. Thank you for bringing this issue to our attention.

10/10 Excellent

MARK

Stayed 1 night in Sep 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 7 Oct 2023
Thank you very much for staying with us and for your kind feedback. We are delighted to hear that you have enjoyed the stay here with us and we have shared your feedback with our entire team.

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 17 Sept 2023
Thank you for sharing your valueable feedback. We are happpy we met your expectations. Looking forward to welcoming you in the near future.

6/10 Okay

Dianne

The hotel needs some updates to their rooms. Beds are hard and sheets are old. Same goes with their towels. Seriously need some upgrades.
Stayed 2 nights in Sep 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 12 Sept 2023
We appreciate all feedback. Thank you for bringing this issue to our attention.

10/10 Excellent

WeeMeng, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) Helpful, friendly and courteous staff, clean and comfy rooms. The bed and pillows were absolutely comfy. 2) Good food nearby e.g. Krua Khun Puk, eateries in T21 and Korean Town, a few stations away from Paragon Siam and Chinatown. 3) Good shopping areas in T21, nearby Platinum, Robinson 4) Good tailor like Jesse & Sons across the road Cons: 1) The shower room door cannot close completely and makes the toilet floor very slippery. Almost fell a few times. 2) The shower room should come with the flexi head so that we can adjust the height and direction.
Stayed 4 nights in Sep 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 10 Sept 2023
We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, Mr. Wee Meng for taking the time to write to us!"

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 7 Sept 2023
We really appreciate you taking the time to leave an excellent rating. We look forward to seeing you again soon.

10/10 Excellent

Kok Seng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 28 Aug 2023
We are so happy to hear from you! Thank you for your valuable feedback.Looking forward to welcoming you again in the near future.

10/10 Excellent

LIM KOK

Travelled with group
Liked: Staff & service, property conditions & facilities
Breakfast is limited . It used to have a good spread .
Stayed 2 nights in Aug 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 24 Aug 2023
Thank you for your valuable feedback. We’re so happy to hear from you!

10/10 Excellent

Ashtabadeen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 9 Aug 2023
Thank you for your valuable feedback. We are happy to hear from you!

8/10 Good

Keira

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The actual shower stall in the bathroom could have been cleaner. The shower walls wasn't the best. The rest of the bathroom was clean and the hotel room was clean. Staff was friendly. Location is awesome! You are in the heart of everything. I actually would have gave 5 stars across the board but the shower stall was gross.
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 3 Aug 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Audrey

Stayed 1 night in Jul 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 1 Aug 2023
Thank you for your valuable feedback.We’re so happy to hear from you!Looking forward to welcoming you back again soon.

8/10 Good

PETER SIU ENG, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location and good value for money. A little noisy at night as you would expect.
Stayed 2 nights in Jul 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 31 Jul 2023
We love hearing from you! Thank you for leaving feedback for us.

10/10 Excellent

Ross

Travelled with partner
Liked: Amenities
Have stayed at this property previously. It is a very comfortable hotel in a great location. The staff are always professional and helpful.
Stayed 2 nights in Jul 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 27 Jul 2023
Thank you for your valuable feedback. We’re so happy to hear from you!

10/10 Excellent

Atul

Liked: Cleanliness, staff & service
A good soot to stay just off of sukhumvit. Close to all the shooing and dining. Hotel has a great breakfast buffet worth getting room with the breakfast option
Stayed 1 night in Jul 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 10 Jul 2023
Thank you for your valuable feedback. We are so happy to hear from you!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Convenient to Terminal 21 mall which has loads of food choices. Close to Metro stations also. Really good breakfast buffet (but its a little expensive). Staff are all super nice.
Stayed 4 nights in Jun 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 20 Jun 2023
Thank you for your valuable feedback. We’re so happy to hear from you!

10/10 Excellent

Huifang

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff that we met at Four Points by Sheraton Bangkok were really friendly and helpful. The room that we stayed was clean and beds were comfortable. Overall, we thoroughly enjoyed our stay.
Stayed 5 nights in May 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 7 Jun 2023
Thank you for your valuable feedback. We’re so happy to hear from you!

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location close to a lot of places, room was nice and clean. The workers were kind Air condition was nice and cold. I would definitely stay here agaun
Stayed 1 night in May 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 26 May 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

6/10 Okay

Yan Yan

Breakfast, food not so hot ~
Stayed 3 nights in May 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 17 May 2023
Thank you for your valuable feedback. We’re sorry you that you didn’t have a great experience with our breakfast.

6/10 Okay

mohammed

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 16 May 2023
Thank you for reaching out and providing us with valuable feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people .. helpful and spoke ok English !
Stayed 3 nights in May 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 14 May 2023
We really appreciate you taking the time to share your rating with us. We look forward to welcoming you again soon

10/10 Excellent

Ahmad, HILLSBOROUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Four points never dissapoints , i always say that and it is truely so good ,food was good staff were super friendly.
Stayed 1 night in May 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 14 May 2023
We are so happy to hear you had a great experience at Four Points by Sheraton Bangkok, Sukhumvit 15, it is our pleasure to serve our loyalty guest like you. We are looking forward to welcoming you again soon.

6/10 Okay

Waldemar

Stayed 1 night in Apr 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 3 May 2023
We appreciate you sending us your feedback.

8/10 Good

Gaby, Lilydale

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have been coming here for a number of years now. Still a good choice for comfort, convenience for shopping - Terminal 21and public transport - easy walk to Asok BTS. We had a Junior Suite which is very comfortable. Breakfast is still good with lots of choices. Staff very friendly and helpful.
Stayed 5 nights in Apr 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 13 Apr 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Vivien

Stayed 5 nights in Feb 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 3 Mar 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

8/10 Good

Kit Lip

Stayed 3 nights in Feb 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 16 Mar 2023
We’re so happy to hear from you! Thank you for your valuable feedback

10/10 Excellent

Dhanapal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and comfortable place to stay Close to everything
Stayed 2 nights in Feb 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 17 Feb 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

8/10 Good

george, edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 10 Mar 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Four Points by Sheraton Bangkok, Sukhumvit 15 on 26 Jan 2023
We’re so happy to hear from you! Thank you for your valuable feedback.