Bernese Alps Waterpark Holidays

Quite roomy and clean! Very convenient place. Though I drove, the train station across would be helpful for anyone without a car! Highly recommended.

Quiet time of year so limited staff on. Very easy walking distance to train station and centre of City. Would highly recommend

Was great location and lots of room for family. Wish we could have stayed longer

Loved the Sorell Boutique in Zurich. Absolutely beautiful area and views. Easy to get into downtown Zurich using the tram from the zoo. Super staff! Loved our waiter, Oliver, who took our breakfast order. So professional and friendly. Our room was just perfect for our first 2 nights of our two week trip to Switzerland. Looking forward to spending our last night there before we head home.

Everything was absolutely fantastic. I met one of the house keepers and I spoke to a several of staff members they were very helpful and polite. The only thing that needs adjusting is the door it would be nice if there’s a safety chain inside as I am a solo female traveler and things like this makes me feel safer. But overall it was a wonderful experience. Thanks to airport Zürich staff.

Fantastic hotel all around— property, room, location — all perfect!

Beautiful Hotel in the heart of Lucerne. Excellent location on lake Lucerne with breath takin views of lake and mountains. Walkable distance to all main attractions. We were upgraded to extremely beautiful room 310 with unbelievable views of the lake Lucerne, mountains and city. Every day we enjoyed our time on the balcony of our room. Room was in excellent condition with beautiful classic furniture. Very comfortable and roomy. In the morning we loved our delicious and freshly cooked breakfast. They had a tasty verity of bar food and you can also order from the menu. everything we tried was delicious and very fresh. Our waiter at breakfast was extremely professional and friendly. He made us fell that we knew him for a long time. Each morning we had a nice conversation with him and he gave us a good boost for the entire day. He gave us nice and very useful recommendation and suggestion. The stuff at front desk of the hotel was very helpful and knowledgeable. We enjoyed our stay and when we decide to come back to Lucerne we defiantly will stay again in this paradise made by Grand Hotel National Lucerne. Thank you for such a beautiful and comfortable stay. We had a great time at Grand Hotel National Lucerne.

This was the first hotel where I received a WhatsApp message from the front desk before check-in, a thoughtful touch that made arrival smooth. The check-in experience was very welcoming and we were served hot lemon tea when we arrived at night. The room was cozy and comfortable. Although there was no kettle initially, the staff responded quickly to our request. Overall, a lovely stay with warm hospitality.