Kim Ma Waterpark Holidays

Room was clean, good location and very helpful front desk staff

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Beautiful place and wonderful staff

We really enjoyed our stay here. The room was excellent.. great price

It’s hard to fault this place. This hotel has one of the best locations in Hanoi: directly facing the lake, plus the best of both worlds between the Old Town and the French Quarter. On arrival, you are met with a very warm welcome. No queueing up at a reception desk here. The staff come to meet you. I didn’t see the other rooms, but the junior suite was excellent. Elegant decor, large comfortable bed, and a small balcony with a view of trees and the lake. No walk-in shower though; my room had a deep bathtub. Breakfast is served on the top floor restaurant, with a good array of buffet choices as well as food cooked to order. There’s a panoramic view of the city too. Finally, if you want to end your day with a cocktail, there’s a small but attractive roof terrace bar. You can’t go wrong with this hotel. Just book it.

Room is clean, and reception staff is good and kind. I would like to stay again if I have a chance to go to Hanoi

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Beautiful place and wonderful staff

Friendly and very helpful staff

The staff provided exceptional service from the moment we entered the hotel. They were always available to answer our questions and provided many recommendations on places to visit. The location is within walking access to attractions in the Old Quarter. The complementary breakfast includes both traditional Vietnamese and western dishes, with new items added each day.

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.